Receptionist / Customer Service Representative

Job Description

Job Description

About the Role

NYKB is looking for a friendly, organized, and customer-focused Receptionist to join our team. This is a full-time, in-office position for someone who enjoys interacting with customers, multitasking, and supporting a busy office.

Responsibilities

• Answer and direct incoming phone calls
• Schedule in-home estimates and appointments
• Provide excellent customer service to clients
• Prepare quotes, contracts, and change orders
• Follow up with customers regarding appointments and documentation
• Assist with general administrative and office tasks
• Maintain accurate customer records and files
• Support the sales and design teams as needed

Schedule

• Monday – Thursday: 10:00 AM – 7:00 PM
• Sunday: 10:00 AM – 6:00 PM
• Friday and Saturday: Off

Qualifications

• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Comfortable using Microsoft Office and computer systems
• Ability to work in a fast-paced office environment
• Prior receptionist, administrative, or customer service experience is preferred
• Bilingual (English/Spanish or English/Hebrew) is a plus, but not required

Compensation & Benefits

• Annual salary: $60,000–$65,000 , based on experience
• Paid time off
• Opportunities for growth within the company
• Supportive and professional work environment

If you are organized, dependable, and enjoy helping customers, we'd love to hear from you. Apply today and become part of the NYKB team!

Benefits:

• 401(k)
• Paid time off

Work Location: In person

With nearly 20 years of experience, a highly lauded team and an extremely diverse portfolio of projects, no project is too big for us to handle with precision, quality and care. Over the years, we have solidified valuable connections which let us deal with building management more efficiently and acquire permits faster. As a result, our clients get renovations that meet higher standards and are completed with unbeatable ease and speed.

Company Description

With nearly 20 years of experience, a highly lauded team and an extremely diverse portfolio of projects, no project is too big for us to handle with precision, quality and care. Over the years, we have solidified valuable connections which let us deal with building management more efficiently and acquire permits faster. As a result, our clients get renovations that meet higher standards and are completed with unbeatable ease and speed.