Benefits Manager

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We're looking for a Global Benefit's Manager to lead the administration and operational delivery of global employee benefits programs to ensure compliance, accuracy, and a consistent employee experience aligned with organizational policies and applicable regulatory requirements across multiple markets. What you'll do Lead the day-to-day administration of global employee benefits programs, such as health and welfare, retirement and pension arrangements, statutory and supplemental leave programs, and wellbeing initiatives, ensuring accurate enrollment, eligibility management, and issue resolution across regions. Provide oversight and direction to benefits team members on program execution, escalations, service delivery standards, and adherence to global governance frameworks. Lead coordination and governance of global benefits renewals across markets, ensuring alignment to financial objectives, compliance requirements, market competitiveness, and organizational strategy. Ensure compliance with applicable regulatory and statutory requirements across jurisdictions (for example, health coverage mandates, pension regulations, social insurance requirements, leave legislation, tax treatment of benefits, and data privacy laws). Partner with Payroll, Finance, Legal, HR Technology, and external vendors to support timely deductions, funding processes, reconciliations, regulatory reporting, and cross-border compliance obligations. Oversee global benefits administration platforms and related systems, including configuration governance, data integrity, system enhancements, access controls, and vendor performance management. Oversee vendor relationships across multiple countries, including performance management, service-level monitoring, renewal execution, contractual alignment, and coordination of implementations or program changes. Monitor global benefits operations performance, including service levels, error rates, audit findings, employee inquiries, and process efficiency metrics, and implement scalable process improvements and internal controls where needed. Support global annual benefits cycles, such as open enrollment periods, statutory updates, and employee communications, ensuring a consistent employee experience while accommodating local market requirements.Maintain comprehensive documentation of global benefits policies, procedures, controls, and governance standards to support compliance, risk mitigation, and audit readiness. Provide reporting and analysis on program participation, cost trends, vendor performance, utilization patterns, and financial impact across regions to inform strategic planning and leadership decision-making. Perform other duties and responsibilities as required to support business needs. Partner with HR Technology and Payroll teams to ensure accurate tracking, integration, and governance of benefits data within global HRIS platforms, including reporting controls, audit readiness, and data standardization. Interpret and administer policies, processes and procedures that affect direct reports and the workflow of the team/department Adapt departmental plans and priorities to address resource and operational challenges. Contribute to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment.Collaborate with team(s), customers/ clients, functional peer group managers and occasionally senior management. Participate and present at meetings with internal and external representatives. What you'll bring 6-8 years in related role or experience including 2+ years in management. Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience. Demonstrated experience in benefits administration within a corporate environment. Knowledge of employee benefits regulations and compliance standards. Experience supervising or coordinating the work of others. Strong analytical and problem-solving skills with attention to detail. Ability to manage sensitive information with discretion and professionalism. Effective communication and stakeholder collaboration skills. Preferred Qualifications First-level and/or advanced university degree preferred. Experience supporting benefits programs across multiple countries or regions. Exposure to vendor management or benefits renewals. Professional certification related to benefits or human resources. Title Regulations Statement: The use of the title “Manager or Director” as a suffix in job title reflects functional or project responsibility and does not indicate people management or supervisory responsibilities. The role is classified as an individual contributor position. The title aligns with internal job architecture and may not imply managerial status as defined under local labor or employment regulations. The responsibilities listed above are not all inclusive and may be changed at any time based on the needs of the business. Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne , Brandwatch , and PR Newswire , enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact View email address on click.appcast.io Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties. Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitmentto protecting personal data collected during the hiring process. For Individuals based in New York, Illinois, Colorado, Washington, and California, Cision is required to disclose a salary range for this role. This compensation range is specific to these states, however base pay may vary depending on a range of relevant factors. Remote USA Pay Range $100,000 - $125,000 USD