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Scaled CSM: AI-Driven Retention & Growth

harvey.ai

Harvey.ai is seeking a Scaled Customer Success Manager to enhance retention and expansion efforts across a high-volume portfolio. This role involves strategic engagement and collaboration with Sales, Legal Engineering, and Product, integrating customer feedback to drive product adoption and renewals. The ideal candidate has over 3 years of experience in Customer Success within Enterprise SaaS and a proven ability to meet retention targets. This opportunity is pivotal in shaping a growing team in an innovative AI environment. #J-18808-Ljbffr harvey.ai

Vacancy posted 1 day ago
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