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Strategic SaaS CSM II — Retention & Growth Leader

OpenGov, Inc.

OpenGov in Dallas is seeking a Customer Success Manager II to manage a portfolio of ~80 customers and drive retention through proactive account management. You will identify at-risk accounts, conduct executive business reviews, and act as the voice of the customer. Successful candidates will have over 1.5 years in SaaS Customer Success, a passion for public service, and experience navigating renewal contracts. OpenGov offers a results-driven workplace with comprehensive benefits and flexible vacation policies. #J-18808-Ljbffr OpenGov

Vacancy posted 2 days ago
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