Staffing/Scheduling Coordinator

Through trained healthcare professionals, Interim provides an array of home care and home health care services including senior care, companion care and personal care and services. Job Description Job Description : Staffing caregivers at client's homes. Responsible for scheduling and maintaining caregivers to meet all of our client's needs. Schedule and maintain client's ongoing staffing requirements Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc. Create, update and distribute monthly Client schedules to all caregivers. Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system. Build honest, sustainable relationships with clients, caregivers and office staff. Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis. On-Call Coverage: ***YOU WILL RECEIVE ON-CALL PAY, IN ADDITION TO YOUR HOURLY PAY RATE*** Responsible for On-Call coverage every other week/weekend, alternating with the Quality Assurance Manager (QAM). While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts.Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately. Caregiver Responsibility: Your position may require you to fill in for caregivers in emergency situations. Office Support Responsibilities: Maintain and update caregiver's personnel records. Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc. Assist Quality Assurance Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc. The Ideal Candidate: Promote and demonstrate Agency's core values and mission. Committed to the overall business goals of Interim HealthCare of Lower Bucks County. Must possess an extreme sense of urgency, be dependable and reliable. Utilizes excellent customer service and client relationship skills, at all times, and conveys a positive and professional attitude. Maintains strict adherence to confidentiality & HIPAA regulations. Demonstrates competency, organization, attention to detail, flexibility and cooperation in performing all job responsibilities. Must be able to multi-task in a fast-paced office environment. Must have excellent written and oral communication skills in person, on the phone, text and email. Job Type: Full-time Qualifications A well-qualified candidate would: Have experience as ahome healthcare agency scheduler. Have experience as a home health aide. Have excellent interpersonal, communication, and customer service skills,bothverbal and written. Must be extremelydetail-oriented,organized and able to multi-task. Be highly motivated and proactive. Must be accustomed to a fast paced, high volume environment with deadlines and last minute requests. Ability to prioritize requests and duties. Be resourceful and solution-oriented Be fun and outgoing! Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr