German-Speaking Customer Support Agent - Automotive Sector (Entry Level, Greece)

Location: Remote from Greece (relocation required) Employment Type: Full-time Languages Required: German (fluent), English (working proficiency) Industry: Automotive Support Services Position Overview Our client delivers customer support services for a well-established automotive brand and is currently expanding its German‑speaking support team. This is an entry‑level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided. Key Responsibilities Provide customer assistance in German via phone, email, and digital communication channels Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions Follow established procedures and service guidelines to ensure accurate and consistent support Document interactions and case details in internal systems Maintain quality standards and comply with operational requirements Escalate technical or complex matters to specialized teams when necessary Candidate Requirements Fluent written and spoken German Good command of English (level B2) Strong communication and problem‑solving skills Basic IT skills and ability to navigate support systems Willingness to relocate and reside in Greece Employment Conditions Full‑time employment contract Structured onboarding and paid training Relocation support package Benefits in accordance with local labor legislation Equal Opportunity Statement All applications will be assessed based on qualifications and role‑related criteria. #J-18808-Ljbffr