Insurance Service Representative

Job Description

Job Description

We are looking for a Insurance Service Representative to support existing and prospective clients with their insurance needs in a fast-paced, service-focused agency environment. This role is primarily in-office, with the opportunity for 1–2 remote days per week after training, based on staffing needs. This is a long term contract - contract to permanent position.
The position will handle client service, quoting, endorsements, new business applications, policy reviews, remarkets, billing support, account rounding, and cross-selling. This is a great opportunity for someone with agency experience who enjoys building client relationships, delivering excellent service, and identifying coverage opportunities.Must-haves: Agency or similar insurance experience 3–5 years of experience preferred Ability to quote, process endorsements, and support new business Strong customer service and communication skills Experience with cross-selling/up-selling and account rounding Ability to work efficiently and accurately in a fast-paced environment Strong knowledge of RMV processes and Win Rater Property & Casualty license required within 30 days MA P& C license preferred Willing to license They will pay all licensing costs Must be able to work onsite in Shrewsbury, MA Nice-to-have traits: Analytical and detail-oriented Dependable, flexible, and resourceful detail oriented and comfortable working with clients in person, by phone, and electronically Strong multitasking ability