Business Development Representative

Benefits:

• Medical Stipend
• Cellphone Stipend
• Free breakfast at weekly team meetings
• Paid holidays
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

About the Job This is a field-based, relationship-building role with a product that's genuinely easy to believe in. You'll drive a planned route across the southwest suburbs of Minneapolis every day, introducing our repair service and building relationships with the property managers and facility managers who keep calling back for more business once they've seen what we can do. No sales experience required - if you bring the right attributes, we'll train you to excel.

A Day in the Life of a Surface Experts Sales Rep:

Perks and Benefits:

• Competitive Pay: $62,000-$92,000 OTE (base salary + commission (uncapped) + bonuses. Your base is guaranteed - commission grows as your accounts do.
• Time Off: Paid holidays and minimum 10 days of paid time off (+ growth annually).
• Work-Life Balance : Full-time, standard business hours - no nights, no weekends. Most of your time is spent in the field; light admin can be done from home or wherever works for you.
• Training & Support : Structured onboarding, national sales training at Surface Experts HQ, weekly 1:1 coaching, and access to a dedicated support center for admin assistance.
• Stipends: car stipend; medical, phone, and clothing stipend provided
• Autonomy: Manage your own daily schedule and route within your territory.
• Team : Small business owner is involved, available daily, and leads weekly team meetings (breakfast provided!). Birthday lunch on us

What a Typical Day Looks Like

• Start your morning at home: plan your route, review your target accounts, prep follow-up notes from the day before.
• Drive your planned route - typically 12-15 stops across southwest Minneapolis neighborhoods such as St. Louis Park, Hopkins, Edina, Minnetonka, Eden Prairie.
• Walk into apartment communities, maintenance offices, and commercial properties to introduce yourself and build relationships with the people who make repair decisions.
• Deliver a proven introduction and ask questions to better understand the needs and motivations of our customers.
• Follow up with contacts who weren't available, keep your pipeline moving, and watch early conversations become recurring accounts.
• Log every visit, note, and follow-up in our software before your day ends.
• Attend a weekly team meeting (breakfast included) to review numbers, share wins, and get coaching

What We're Looking For
Attributes Over Experience . You haven't held a sales title before - but you've worked in a role where showing up consistently, communicating clearly, and genuinely taking care of people was the job. That foundation transfers well here, and we'll give you the tools and coaching to build on it.

• People-oriented and persistent - You're comfortable introducing yourself to new people and building rapport quickly. You follow up because you said you would.
• Eager to learn - You'll be given a proven script and a clear playbook. Your job is to absorb it, deliver it well, keep improving with feedback and coaching and take responsibility for results.
• Curious - comfortable asking questions and seeks to serve customers by understanding them first
• Reliable and routine-driven - This role runs on daily habits - routing, logging visits, sending follow-ups. The people who succeed here execute the process every single day.
• Detail-oriented by habit - You log your visits, track your contacts, and treat follow-up like part of the job - not an afterthought.
• Self-directed - You manage your own schedule and route. Accountability lives in your daily logs and your results.

Backgrounds That Tend to Transfer Well

• Any people-facing role where showing up consistently and communicating clearly was the job.
• Retail or customer service - you know how to read a room and handle objections gracefully.
• Hospitality - you're used to making people feel at ease and building rapport quickly
• Property management or real estate - you already speak the language of the people we call on.

Requirements

• Valid driver's license and reliable personal vehicle.
• Must be based in or near southwest Twin Cities - daily travel throughout the southwest region
• Comfortable learning new software - CRM and routing tools provided and trained.
• Strong written and verbal communication skills.

Surface Experts Minneapolis Southwest is a locally owned, owner-operated business, not a corporate job where you're just a number. You'll work directly alongside the owner and a small team that knows your name, backed by the training and support of an established franchise network. You'll be part of a supportive, collaborative culture that values its people. We take pride in helping our team members grow, succeed, and feel appreciated for the work they do every day.

Compensation: $62,000.00 - $92,000.00 per year


About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.