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Scaled CS Programs Lead — AI-Driven Customer Success

Juicebox App, Inc.

Juicebox App, Inc. in San Francisco is looking for its first Scaled Customer Success hire to develop a customer success framework from the ground up. This role will involve building customer health scoring systems and lifecycle automation to drive customer engagement and retention. Ideal candidates should have over 4 years of experience in digital customer success at a high-growth SaaS company, with proven experience in building successful automated customer programs. Compensation includes a competitive base salary ranging from 180K to 280K, along with generous benefits and a lunch stipend. #J-18808-Ljbffr Juicebox App, Inc.

Vacancy posted 3 days ago
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