Scaled CS Programs Lead — AI-Driven Customer Success
Juicebox App, Inc.
Juicebox App, Inc. in San Francisco is looking for its first Scaled Customer Success hire to develop a customer success framework from the ground up. This role will involve building customer health scoring systems and lifecycle automation to drive customer engagement and retention. Ideal candidates should have over 4 years of experience in digital customer success at a high-growth SaaS company, with proven experience in building successful automated customer programs. Compensation includes a competitive base salary ranging from 180K to 280K, along with generous benefits and a lunch stipend. #J-18808-Ljbffr Juicebox App, Inc.
- ...In the age of AI, human ingenuity... ...Ramp, Notion, and leading AI labs use... ...alongside 5,000+ customers from early‑... ...scalable customer success motion. You'll... ...automation, and scaled programs that drive adoption... ...our CSMs and CS Programs team... ...Analytical and data‑driven, with a track...SuggestedRelocation
- ...Goldberg Bernthal Family Foundation is seeking a program officer for the Goldberg Scholar Program based in San Francisco. This mission-driven role emphasizes relationship management with partners and scholars while integrating AI tools to enhance operations and efficiency....SuggestedWork at office
$127k - $269k
Figma is seeking a strategic, data-driven Voice of the Customer (VOC) Program Manager to lead a company-wide VOC program. This role is pivotal in surfacing customer insights from various sources and ensuring they are acted upon to improve processes and products. The ideal...SuggestedFull timeRemote work$260k
Anthropic is seeking a Success Programs Manager to lead innovative customer programs that leverage AI. The ideal candidate will have 6-8+ years of experience in Customer Success, a proven record in driving measurable outcomes, and a hands-on approach to using AI tools....Suggested$92k - $115k
...About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI‑driven customer support tools. This role... ...priority. Experience in Customer Success or Support, Content... ...for our relocation assistance program. Benefits for full‑time U.S...SuggestedFull timeLocal areaRelocation packageFlexible hours2 days per week3 days per week- DocuSign, Inc. is seeking a Sr. Enablement Program Manager for Customer Success in San Francisco, California. In this hybrid role, you will lead the design and execution of learning programs aligned with adoption and retention goals. You must have at least 12 years of relevant...
- Databricks Inc. is looking for a Senior Customer Enablement Program Manager based in San Francisco. This role involves designing and launching new... ...technical program management, with a strong background in AI and data science, excellent communication skills, and the ability...
$153k - $255k
...seasoned product leader for the Global Payroll platform. This role involves designing intuitive product experiences and defining AI-driven payroll capabilities to enhance workflows. Candidates should have over 6 years of product management experience, excellent communication...Work at office- Benchling is seeking an experienced individual to develop and implement a scalable partner enablement framework for its services partner program in San Francisco, California. This role involves designing training programs and facilitating workshops, ensuring partners are...
- ...an Engagement Marketing Manager to drive customer activation within the Cash App team. This... ...involves designing and analyzing experiments at scale for one of the largest consumer fintech... ...will shape product strategy through data-driven insights and experimentation. The...
- Slope in San Francisco is seeking a passionate Customer Success Manager to join our team. As the second member of the customer success team, you will manage critical customer relationships and help build the customer success motion from the ground up. The ideal candidate...
- Neura Market is seeking a Scaled Enterprise Customer Success Manager to join its Enterprise team in San Francisco. This role involves managing onboarding, adoption, and retention for a high-volume portfolio of SMB and Mid-Market customers. The ideal candidate has 3+ years...
- ...Principal Research Scientist - Scaling in San Francisco to lead a talented team dedicated... ...a research roadmap for AI platform efficiency and... ...impactful capabilities. The successful candidate will have a proven... ...and expertise in both programming and research. A competitive...
- Flex is hiring a Lead, CS AI Content to oversee the creation of AI-driven content for customer support tools. The role involves writing structured content, authoring dialogue... ...should possess expertise in Customer Success and conversational AI, and have experience in...Flexible hours
$211.2k - $264k
Scale AI, Inc. is looking for a Technical Program Manager who will own the delivery of key enterprise initiatives in San Francisco. This role involves managing timelines and fostering strategic alignment between engineering, product, and leadership. The ideal candidate...$110.93k - $166.4k
PBK Architects, Inc. is seeking a Technology & Innovation Program Manager to oversee their portfolio of technology initiatives aimed... ...collaboration with architecture, engineering, and IT teams to ensure successful project delivery and measurable outcomes. Ideal candidates...- ...Engineering, ensuring excellent execution of initiatives while leveraging AI and automation to enhance productivity. Collaborate closely with... ...to drive significant advancements in organizational strategy and scale. The ideal candidate should possess over 10 years of experience...
$110k - $170k
A leading AI solutions provider in San Francisco is seeking a Customer Success Lead to manage enterprise customer relationships and ensure successful integration of its AI solutions. The role demands a strong background in stakeholder management and technical acumen, with...- A leading tech company located in San Francisco is seeking a Startup Program Lead to build and scale their global startup program. In this role, you will manage the end-to-end program strategy and execution, strengthen partnerships with VC firms, and support early-stage...Flexible hours
$237.31k - $300.12k
Calendly is looking for a Staff Product Manager to shape and scale its product offerings. This hybrid position in San Francisco involves collaborating with cross-functional teams to develop features and drive product growth. Ideal candidates will have 8-10 years of experience...$158k - $215k
...and fueled by industry‑leading AI technology, Corelight... ...detection. As a Technical Program Manager for Labs, you... ...lines—arming our customers with the evidence they... ...plans, milestones, and success criteria while proactively... ...progress with data‑driven clarity. Knowledge, Skills...$148.5k - $260.1k
Senior & Lead Security Engineer - Secure AI Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...and solve problems at scale. Collaborate with engineering... ...including: time off programs, medical, dental,...$148k - $185k
...infrastructure to build, scale, and secure a faster... ...v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme,... ...seeking a Startup Program Lead to build, lead, and... ...progression into long term, successful customers. Establish... ...Engineering. Data‑driven mindset with...Work from homeFlexible hours- ...In the age of AI, human ingenuity... ...Ramp, Notion, and leading AI labs use... ...alongside 5,000+ customers from early-... ...re building the Programs layer that turns... ...individual Customer Success work into a... ...and retention at scale. You'll be the... ...to the VP of CS and leadership...Work at officeRelocation
- A leading blockchain analytics firm is seeking a Customer Success Manager to establish and lead the post-sale experience for key clients in cybersecurity and national... ..., and a demonstrated ability to develop AI workflows. This is a fully remote position with high...Remote job
$164.7k - $266k
...life. Over 1.5 million customers and more than a... ...We are seeking a Lead AI Architect to turn enterprise... ...designing enterprise-scale data models, semantic... ...~ Experience with programming skills in Python and SQL... ...distributed and event-driven architectures including...Contract workWork at officeLocal areaRemote work2 days per week$97.14k - $209.58k
...Mulesoft Consumption Lead Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...utilization Develop data-driven expansion strategies... ...alignment at scale and ensure customer... ...including: time off programs, medical, dental, vision...- Anthropic is seeking a Global Senior Equity Program Manager to lead the equity compensation strategy across all markets... ...aligning with our mission to develop safe AI systems. With 8+ years of experience required, the successful candidate will oversee equity plan operations...
$162k - $180k
Uber is looking for a Program Lead for GenAI product planning and operations in San Francisco. The candidate will manage the operationalization of GenAI projects, ensuring successful scoping and design to deliver high business benefits. The role requires strong technical...Full time- ...Francisco is searching for a Recruiting Lead who will design and implement full-... ...with the ability to engage top AI talent while utilizing innovative... ...recruiting experience or have demonstrated success in building recruiting functions in scaling startups. The role offers an on-...
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