Project Coordinator

We are seeking a highly organized and customer-focused Project Coordinator to support our customer temporarily during their peak season. In this role, you will serve as a key point of coordination between clients, technicians, and vendors, ensuring that Time & Materials (T&M) projects and service requests are delivered efficiently and exceed expectations. This is an excellent opportunity for a detail-oriented self-starter who thrives on problem-solving, accountability, and relationship management.

Duties & responsibilities:

• Ensure Time & Materials (T&M) and project-related requests are completed on time, with a focus on exceeding client expectations
• Respond to client inquiries and service requests in a clear, professional, and timely manner; proactively communicate updates or issues
• Coordinate with vendor technicians and suppliers to place orders and obtain status updates
• Manage and store deliverables in SharePoint and BOX
• Keep internal and external stakeholders informed on project status and activities
• Oversee timely billing processes and ensure accuracy
• Navigate systems including NetSuite, AIM, and Microsoft Office Suite
• Manage check-in/check-out processes for onsite technicians and assist with scope-of-work questions
• Identify and manage scope changes and escalate potential issues
• Act as a liaison between technicians and clients to ensure clear communication
• Document dispatch details and tasks performed in company systems
• Coordinate all aspects of T&M work plans, including surveys, installations, service calls, and follow-ups
• Ensure accurate vendor invoicing and monitor procurement of materials

Experience Requirements:

• Minimum of three years experience in previous administrative and customer support roles (telecommunications industry highly preferred)
• Strong communication and customer service skills
• Proficiency in Microsoft Office (Outlook, instant messaging, and internet tools)
• Flexibility to work variable daytime shifts and occasional on-call schedules
• Ability to thrive in a fast-paced environment, multitask, and meet deadlines
• High level of professionalism, integrity, and confidentiality
• Strong attention to detail and accuracy
• Ability to build and maintain relationships with clients, technicians, and team members
• Creative problem-solving skills and sound judgment
• Self-motivated with the ability to work independently and collaboratively

Pay: $20 to $24/hour, based on experience

Location: Tampa, FL 33607 (hybrid)

Contract duration: Four to Six months

Hours: 7:30am to 4:30pm, Monday to Friday

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.