Marketing Manager, Communications

Role Description

The Marketing Manager, Communications is responsible for overseeing day-to-day execution of social media, PR, and internal communications activities. Reporting to the Director of Content Marketing, you will support cross-functional teams by amplifying go-to-market messages across organic and earned media, assist in award submissions, byline placements, and community management, and ensure critical business updates are communicated both internally and externally.

If you’re passionate about high-impact communications, this is your opportunity to shine.

Primary Duties and Responsibilities

• External Communications
  • Own social media execution, including developing, scheduling, and posting content to drive engagement and brand awareness.
  • Engage in social listening to monitor mentions, messages, and comments to better understand audience sentiment and manage company reputation.
  • Oversee community management to engage with followers, respond to inquiries, and manage feedback promptly.
  • Support internal influencers and employee advocacy programs to drive thought leadership and build followership.
  • Manage social media tooling, track KPIs and performance, and regularly report performance across channels.
  • Support placement of byline articles with trade publications to build credibility and visibility.
  • Identify relevant award opportunities and manage submission process in collaboration with internal stakeholders and PR agency.
  • Partner with marketing and creative teams to maintain brand consistency across all communications assets.
  • Introduce scalable innovations and leverage AI-driven approaches that increase communications efficiency and drive output.
  • May perform additional duties as assigned.
• Internal Communications
  • Oversee internal communications calendar, deliver timely, relevant updates that inspire, inform, and align employees to organizational goals.
  • Work cross-functionally with HR and business leaders to ensure activities enhance internal communications framework and governance.
  • Develop and deliver company-wide business updates that reinforce organizational priorities and connect teams on business performance.
  • Collaborate with executive leadership on creating quarterly update events that engage, support, and communicate company initiatives and performance.
  • May perform additional duties as assigned.

Qualifications

• 5 – 8 years of experience in B2B SaaS marketing, with a focus in social media, PR, internal communications, and project management.
• Skilled in overseeing and developing high-quality written content for social media channels, byline articles, and external communications that reflect brand voice and tone.
• Advanced understanding of social media best practices, including organic and employee advocacy, B2B applications, engagement metrics and digital content performance.
• Hands-on experience working with social media tools, including understanding of key automation and scheduling features.
• Strong organizational skills, including the ability to prioritize, coordinate and manage multiple projects and project teams.
• Excellent interpersonal, verbal, and written communication skills.
• Collaborative workstyle and comfortable taking leadership roles within project teams.
• Proven success executing communications across a variety of channels and media.
• Analytical mindset with a strong bias toward experimentation and measurable outcomes.
• Strong social media platform proficiency.
• Attention to detail and ability to quickly make quality decisions.

Preferred Skills and Qualifications

• Background in multi-product SaaS environments with complex platform positioning.
• Familiarity with EHS, ESG, or compliance-focused technology markets.

Benefits

• Generous time off programs.
• Medical/dental coverage, retirement (with employer match).
• Parental leave plans for all family types.
• Job shadowing programs and one-on-one coaching opportunities.
• Tuition reimbursement for continuing education, advanced degrees, and certifications.
• Remote-first and flexible work schedule to fit your family's needs.
• Monthly stipend to make your home office more comfortable, productive, and successful.
• Corporate wellness and personalized preventative mental health care programs.
• Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday).