Compensation Product Manager

Role Description

ServiceTitan powers the businesses that keep the world running. Our compensation function is rebuilding for what comes next, and that requires someone who thinks like a product manager about the experience employees and managers have with pay.

This role exists because compensation touches every employee at least once a year, and most of the time that experience is confusing, passive, or both. Managers make decisions without the right context. Employees receive outcomes without enough explanation. The cycle runs, but nobody leaves it feeling more confident about pay than when they started. That's the problem this role owns.

You're a builder first. You've designed experiences for people who didn't choose to be in them, and you've learned that design quality matters as much as outcome quality. You have enough comp foundation to run a merit and equity cycle confidently, and you know that running it well is the floor, not the ceiling. The ceiling is building the tools, communications, and experiences that make every comp touchpoint better than the one before it.

This role reports to the Director, Compensation.

What you'll do:

• Compensation cycles: Manage timeline, system configuration, communications strategy, manager enablement, and post-cycle retrospectives.
• Employee and manager experience: Own every touchpoint where an employee or manager encounters compensation.
• Enablement and communications: Build ongoing capability for managers in compensation conversations.
• Tools and infrastructure: Own the employee and manager-facing tooling roadmap and work with People Technology and People Insights and Analytics.

Qualifications

• 5–7 years in compensation, HR operations, or a closely adjacent product or program management role.
• A product and operations mindset demonstrated through real examples.
• Experience owning complex, multi-stakeholder programs end to end.
• Comfort with data audits and compensation analysis.
• Active AI tool user with workflows built or accelerated.
• Strong communicator who can translate comp mechanics into plain language.
• Advanced Excel or Google Sheets skills.
• Workday experience is a plus.
• Formal product management experience is a plus, not a requirement.

Who thrives here

• You’ve built things before someone asked you to.
• You’re restless about friction you can see and haven't fixed yet.
• You think about who the user is before you think about what to build.
• You hold a high bar for clarity because compensation only works when people trust it.
• You don’t wait to be asked.
• You make the people around you better at their jobs.

Benefits

• Flextime, recognition, and support for autonomous work.
• Holistic health and wellness benefits including company-paid medical, dental, and vision.
• Support for Titans at all stages of life, including parental leave and fertility services.

Use of AI Technology

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

Compensation

For candidates in the United States, the good faith salary ranges estimate for this role is:

• Zone 1: $134,500 USD - $201,700 USD (Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA)
• Zone 2: $125,700 USD - $188,500 USD (Applicable for: All other US locations)

International compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process.