Window Sales Representative

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Paid time off

About the Role:
Join Lighthouse Windows, Inc. as a Window Sales Representative in beautiful Santa Cruz, CA! Drive to customers' homes, present window products, and manage the full sales cycle from consultation through final order. This is an independent, commission-based role for someone who already understands windows, from an installation or sales background.

The ideal candidate is confident, articulate, and personable, with the instincts to read a homeowner, build trust quickly, and know when to push toward a close versus when a lead isn't worth more time. After securing a signed agreement, the rep returns to the office to build the formal quote, send it for signature, and place the order through the Milgard CTB portal or others.

Responsibilities:

• Engage with customers at the shop and assist them using models in the showroom.
• Drive to customers' homes for in-person sales consultations
• Present window options, materials, styles, and performance features to homeowners
• Listen to customer needs and recommend the right window solutions for their home and budget
• Control the pace of the meeting; read the customer and disengage from low-probability leads
• Measure windows and openings on-site using a tape measure and standard practices
• Confidently close sales during the in-home appointment
• Return to the office to prepare accurate quotes and send to customers for signature
• Place finalized orders through the Milgard CTB (Configure-to-Build) program or other portals
• Manage own leads, appointments, schedule, and territory; follow up to maintain relationships
• Achieve sales targets while collaborating with the installation team to deliver outstanding customer service and satisfaction.
• Stay current on industry trends and competitor offerings; represent the company professionally

Requirements:

• Window installation experience OR 2 years of window sales experience is required (no exceptions)
• Strong math and measurement skills; able to read a tape measure accurately and confidently
• Excellent interpersonal and communication skills; confident, outgoing, and articulate
• Strong listening skills paired with the ability to guide and control a sales conversation
• Ability to read people and set boundaries on time spent with unproductive leads
• Proven ability to close sales and secure signed agreements
• Self-motivated, results-driven, and comfortable working independently
• Valid driver's license and willingness to travel to customers' homes
• Strong computer skills; comfortable with quoting software, email, and digital order systems
• Must be willing to undergo a background check

About Us:
This company has been a trusted provider of quality window solutions to Santa Cruz and the surrounding communities for more than 30 years; since 1992. Our commitment to craftsmanship, customer service, and client satisfaction has earned us the trust of homeowners, builders, Realtors and contractors alike. In fact, the company just won the Readers Choice Award in 2025 for the Best Window and Door dealer! We invite qualified candidates to apply and become part our team. If you are hardworking, dependable, and take pride in quality workmanship and service, we would love to hear from you.