Office/Client Care Coordinator

Job Description

Job Description

SYNERGY HomeCare of Toms River

At SYNERGY HomeCare, we are more than just a caregiving agency – we are a family. We are committed to providing exceptional, compassionate care that enhances the well-being of our clients and their loved ones.

We are seeking dedicated and professional Office/Client Care Co-ordinatior to join our team. This is a versatile, on-call role combining Home Health Aide (HHA) responsibilities with office-based support. The ideal candidate is an experienced HHA who is passionate about improving healthcare quality for patients and families.

If you are compassionate, adaptable, and eager to make a difference, we encourage you to become part of our SYNERGY HomeCare family.

Why Join SYNERGY HomeCare?

• Competitive Compensation – Based on experience and qualifications

• Career Growth Opportunities – Professional development & leadership roles

• Employee Recognition Program – Celebrating outstanding performance

• Referral Bonus Program – Get rewarded for bringing great talent to our team

• Ongoing Training & Professional Development – Online Learning Management System

• Supportive Team Culture – Be part of a mission-driven, compassionate workplace

Key Responsibilities:

As a Office/Client Care Professional you will have a dual role , you will play a vital role in providing hands-on client care and assisting with office support. Your duties include:

Client Care Responsibilities:

• Assist clients with Activities of Daily Living (ADLs) – grooming, bathing, dressing, mobility, toileting, and personal care.

• Provide companionship and emotional support – initiate conversations to create a positive, uplifting environment.

• Support daily living tasks – carrying and unpacking groceries, offering directions, and assisting with household needs.

• Observe and report any changes in a client’s condition or need for additional care

• Respond quickly to emergency situations – be on-call for urgent support or new client starts.

• Work collaboratively with community staff – maintain positive relationships with caregivers and clients' families.

• Office & Administrative Support:

• Answer phone calls and assist with scheduling, coordination, and communication

• Scan, organize, and file client and caregiver documents (paper & digital)

• Relay messages between caregivers, clients, and external healthcare providers

• Help coordinate internal communications – ensure seamless service delivery

• Travel between locations as needed – support new case assignments and urgent needs

• Serve as a mentor to new HHAs – provide guidance, encouragement, and training

• Promote professional growth and caregiving excellence – lead by example and uphold high care standards

Ideal Candidate Qualifications:

• Valid & Current New Jersey Home Health Aide (HHA) Certification (Preferred)

• Preferred: 2+ years of experience as an HHA (Not Required, But a Plus)

• Valid CPR or Basic Life Support (BLS) Certification

• Strong organization skills and attention to detail

• Excellent communication & interpersonal skills – ability to build strong relationships with clients, families, and team members

• Self-starter who can work independently and take initiative

• Fluency in English (verbal & written) – must understand and document care plans accurately

• Valid driver’s license & reliable transportation – must be prepared to travel for client care and office support

Job Type: Full-Time/Part Time

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!