Head of Customer Advocacy & Champions
Triwill Group
Klaviyo is looking for a high-ownership, high-visibility IC to lead the Champions program. You will own day-to-day operations, drive recruitment and onboarding, and ensure meaningful member engagement across experiences both virtual and in-person. You will collaborate with Marketing, Product, and CS to surface Champion voices, enable go-to-market initiatives, and push activation earlier in product life cycles. Base pay reflects US markets and travel up to 10%. #J-18808-Ljbffr Triwill Group
- ...is seeking a high-ownership, high-visibility IC to lead the Champions program across product and GTM lifecycles. You will manage operations... ...voices at key moments. The role requires 5+ years in customer advocacy or related fields, a track record in structured programs,...Suggested
- ...ownership, high-visibility individual contributor to lead the Champions program across the product and GTM lifecycle. You will own operations... ...manage budgets to support member value as the program scales within Klaviyo's fast-growing customer #J-18808-Ljbffr Klaviyo Inc.Suggested
- TL;DR We’re hiring a Founding Customer Marketing Lead to build the customer community behind... ...B2B SaaS customer marketing, community, advocacy, lifecycle, field/customer programs, or... ..., hosts, references, storytellers, and champions in ways that feel authentic. You have...SuggestedSummer workWork at officeFlexible hours
$88k - $132k
...creators to own their own destiny.Klaviyo's Champions program is one of the most visible and strategically significant customer programs in the company. It brings together... ...makes it workWHAT YOU BRING5+ years in customer advocacy, community, customer marketing, or a closely...SuggestedShift work- ...and others, and founded by product and engineering leaders from Verkada. Role Overview As Head of Deployment , you’ll build and lead the team that sits closest to Serval’s customers — where product meets reality. You’ll own how we deploy Serval’s AI platform into complex...SuggestedTemporary workImmediate start
$184k - $276k
...to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values... ...and Customer Success to keep it that way. We’re hiring a Head of Customer Learning to take ownership of an evolving Customer...For contractors$180k - $220k
...our platform and partnerships translate into real outcomes for customers - successful deployments, strong adoption, and long‑term retention... ...implementation through long‑term retention and expansion. The Head of Implementation & Customer Success ensures complex...Long term contractWork at officeFlexible hours- ...from day one, requiring close collaboration with sales and account management teams. A successful candidate will bring experience in delivering value in complex environments and will be integral to showcasing Watershed's impact with customers. #J-18808-Ljbffr Watershed
$200k - $250k
...partner closely with Sales, Product, and Engineering to improve time‑to‑value, shape self‑service onboarding infrastructure, and turn customer deployment learnings into durable product and integration improvements. Your impact Build and own the post‑sales function from...Work at officeImmediate start- Role Summary The Head Customer Programs is the primary operational interface between the company and its key accounts. Reporting directly to the CEO, you will ensure the seamless execution of intellectual property (IP) programs from pre-sales engagement through silicon...Contract workLocal areaWorldwideNight shift
- Casca is seeking a Director of Customer Support to build and lead the customer support function from the ground up, ensuring high-quality support for banking customers on the Casca platform. This role involves hiring and training a team, managing escalations, and integrating...
- A leading online marketplace in San Francisco is seeking a Lead, Industry Communications & Customer Storytelling to enhance their communications strategy and promote customer narratives. This mid-senior position demands 8-10 years of experience in communications or thought...
- Airwallex is building a brand-new Customer Insights function within Operations Strategy. As Senior Manager, you will interview customers, run surveys, analyze data, and deliver executive-ready recommendations that shape product, GTM, and investment choices. You’ll partner...
- Harvey is seeking an experienced leader to own and elevate Customer Trust. You will coordinate security responses for GTM teams and customers, drive automation, and scale a high-performing, multi-time zone trust function. You’ll shape security narratives across product...
- Filevine, a Legal AI platform, is seeking a Customer Marketing Manager to own post-join narratives and scale advocacy across its LOIS-powered platform. You will craft... ...lifecycle motions that convert customers into vocal champions and repeat revenue. You will collaborate with...
$148.5k - $247.5k
...the Cox family of companies. Overview RapidScale is establishing Customer Success as a core revenue-adjacent capability designed to... ...business outcomes and measurable business value, improve customer advocacy, drive gross revenue retention, and enable expansion.The Senior...Full timeRemote workVisa sponsorshipFlexible hours- David AI, located in San Francisco, is looking for a Head of Deployment Strategy to lead their Forward Deployed team. This role entails responsibility for customer engagement, team leadership, and developing operational strategies. Requirements include over 8 years of...
- Genentech is seeking an Access and Contracting Segment Strategy Leader (Team Lead or IC) to shape and govern the segment strategy for key customers, including discounts, rebates, and negotiation strategies. Location flexibility is noted with strong preference for a South San...
- ...of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team...Work at officeLocal areaFlexible hours
- ...of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team...Work at officeLocal areaFlexible hours
$94k - $125k
Datadog is seeking a driven Customer Marketing Manager to join the Corporate Marketing team. This role focuses on creating and amplifying customer stories that showcase technology and business outcomes. As a hybrid workplace, Datadog promotes a work-life harmony. The ideal...$110k - $130k
...of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team...Work at officeLocal areaFlexible hours- Genentech seeks a Segment Strategy Leader (Team Lead or IC) to shape and manage access and contracting strategies for key customer segments. You will influence cross-functional teams, advise on discounts and portfolio options, and align with senior leaders to optimize...Remote job
- Okta is seeking a Customer Marketing Manager to own our CAB program, partnering with stakeholders across product, marketing, and sales to shape advocacy programs that align with business goals. This high-visibility role requires executive presence and strong cross-functional...
- Arabella Advisors, an award‑winning consulting firm, is seeking a Managing Director, Client Development (West) to lead advocacy and advisory work in the Western United States. The role spans fiscal sponsorship and advisory services, with a focus on building client engagements...
- ...of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team...Work at officeLocal areaFlexible hours
- ...one of the worlds largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team...Contract workWork at officeLocal area
$94k - $125k
...is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate... ...that attract customers to participate in advocacy activities Lead programs that drive high... ...operates by modeling best practices, championing process improvements, and driving adoption...Work at office$100k - $120k
...genuine passion for environmental sustainability and a consultative customer approach. We're not just selling products – we're pioneering... ..., and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are...Full timeH1bImmediate startFlexible hours- ...serves accounting and finance teams. Our customers are the financial brains of their companies... ...with the Founding Account Manager, Head of Customer Success and executive leadership... ...and provide visibility to leadership. Champion the voice of the customer by identifying...Full timeContract workWork at officeRemote workRelocationFlexible hours
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