Quality Lead

Quality And Inventory LeadHood Container is seeking a dynamic leader and change agent to join our team as a Quality and Inventory Lead for our Allentown, PA plant who will be responsible for conducting internal and external quality audits, documenting/reporting nonconformance's, responding to customer inquiries, and leading/directing daily activities of quality auditors within a fulfillment operation. Strong organizational, teamwork, and self-starter skills will lead you to success in this role.How you will contribute:1. Manage all inventory transactions, troubleshoot errors and identify root causes and supply possible solutions to Management team.2. Review all inventory including raw goods, identify errors, and direct/follow up on corrections needed.3. Support Inventory Department to improve accuracy and efficiency in all plant-wide inventory processes.4. Accurately generate required month-end reporting promptly.5. Manage and direct physical inventories as needed.6. Ensure all inventory is reported to customers as requested.7. Review and manage aged and obsolete inventory monthly with scheduler and process disposals.8. Establish quality standards to assist appropriate departments with new product development.9. Support all departments with quality concerns and provide customer assistance regarding quality issues, job specifications, customer products, and corrective actions.10. Initiate policies, procedures, and guidelines related to customer quality, product safety, and product legality.11. Support Management with all audits.12. Lead/direct daily activities of shift quality auditors.What it takes:1. Ability to work with minimal supervision2. Bilingual in English and Spanish is a plus3. Excellent mathematical skills, computer literate, and detail-oriented.4. Background in quality and inventory roles.5. Ability to multitask and meet deadlines.6. Work overtime and odd shifts as necessary to meet production requirements7. Ability to write, audit, and evaluate procedures and quality/inventory systems for compliance standards.8. HS Diploma/G.E.D. with ASQ Certified Quality Auditor DesiredCompetitive Pay | Robust Benefits | Company Sponsored Training | Quarterly BonusHood Container Corporation is a family-owned, mill-to-market company specializing in containerboard and Kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drives our business. Over the last ten years, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. Our integrated company resources allow for a unique dynamic that evolves with every addition to our geographic footprint. We excel at offering the benefits of a large corporation while operating as a boutique business building close relationships with our customers.Our Mission: Through our unwavering commitment to safety, innovation, and sustainability, we passionately deliver indispensable value to our customers, employees, suppliers, communities, and stakeholders.Our Vision: A unified culture that creates innovative customer solutions.Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.