Account Development Representative, Customer Accounts

divh2Account Development Representative (ADR), Customer Accounts/h2pCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now were expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance./ppJoin a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management./ph3About the Role/h3pCaptivaIQ is looking for our next Account Development Representative (ADR), Customer Accounts. In this role, youll focus on engaging and developing relationships within existing customer accounts to drive expansion opportunities, increase product adoption, and support long-term customer value./ppYou will partner closely with Customer Success and Sales to identify whitespace, run strategic outreach, surface new use cases, and help create qualified expansion opportunities. Well teach you the hard skills to research, map accounts, run thoughtful multi-threaded outreach, objection-handle, and qualify expansion interest, preparing you for a future in a full-sales-cycle or account management role./ppThis role is ideal for ambitious, disciplined, and coachable individuals who are excited by the art and science of proactive customer growth./ph3Job Location/h3pThe candidate selected for this opportunity must reside near one of the following locations:/ppHybrid (in-office 3 days per week)/pp- Austin, TX/ph3Responsibilities/h3ulliAcquire in-depth knowledge of your prospects (contacts their companies) through research that will inform your outreach strategy with relevance and story-telling/liliGenerate a qualified pipeline creatively to break into target accounts with cold calling, personalized emailing, and LinkedIn prospecting/liliConfidently engage with Director to C-Level prospects to uncover relevant pain points and create interest in CaptivateIQs platform/liliRepresent CaptivateIQ both culturally and as a subject matter expert by clearly articulating our value proposition and differentiators/li/ulh3Requirements/h3ulli1+ years of SDR/BDR/ADR or customer-facing sales experience, ideally working with B2B SaaS customers./liliBachelors Degree with strong academic performance and/or demonstrated leadership, or equivalent practical experience./li/ulh3Technical Skills/h3ulliBusiness Acumen (awareness of customer business drivers, ability to connect value to outcomes)./liliTime Management (prioritization and organization across multiple customer accounts and stakeholders)./liliSales Acumen (strong discovery, research, and prospecting skills, especially within existing accounts)./liliExperience with Salesforce CRM (or equivalent) preferred./li/ulh3Soft Skills/h3ulliEmotional Intelligence (professionalism, humility, coachability, and growth mindset)./liliAmbition, competitive spirit, grit, tenacity, and resilience in a fast-paced environment./liliIntellectual Intelligence (analytical, adaptive, prepared, comfortable managing up and collaborating cross-functionally)./liliStrong verbal and written communication skills and the ability to collaborate effectively with Sales, Customer Success, Marketing, and Operations./li/ulh3Cultural Mindset/h3ulliBias Towards Action (act with speed, start now)./liliOperate with Clarity (seek to understand, meet goals)./liliBe an Owner (do whats right, stay curious)./liliDeliver Impact (dont settle, innovate to solve problems)./liliLead with Empathy (work together, assume positive intent)./li/ulh3Nice to Have/h3ulliExperience working with or selling into teams like Sales Operations, Revenue Operations, or Finance./liliFamiliarity with sales tools such as Salesforce, Outreach, Nooks, LinkedIn Sales Navigator a plus/liliKnowledge of Excel or sales compensation tools and concepts is a plus./li/ulh3Benefits/h3ulliComprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents./liliFlexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge./liliAnnual Stipends: Dedicated funds for your professional development and caretaking needs./liliWork Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does./liliRetirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future./liliPremium Tools: The latest Apple hardware to empower you to do your best work./liliInclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives./li/ulh3Notice for Prospective Candidates/h3ulliOnly emails from @captivateiq.com should be trusted./li/ulpWe are aware of active recruitment scams using the CaptivaIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:/pulliAttempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc./liliMake an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology./liliAsk candidates to cash checks to buy equipment on behalf of CaptivaIQ./liliAsk candidates to make a payment in order to be considered for a position./liliMake early requests for candidates personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc./liliPlease note that well only ask for more sensitive personal information in connection with background checks after an offer is made./li/ulp$90,000 - $90,000 a year The OTE range represents the minimum and maximum for this position in Austin. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQs competitive total rewards package./ppCaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States/p/div