Key Account Manager

Job Title: Key Account ManagerIndustry: Molecular Diagnostics / Liquid BiopsyOur client is a biotechnology company founded to commercialize a groundbreaking prostate cancer diagnostic test. This emerged from a genomic discovery made at the a top accredited University, from which the company is spun out.Our client is seeking a dynamic Key Account Manager to join its growing team. The ideal candidate will provide high-quality experience in business development to partner with physicians and healthcare facilities to promote and future diagnostic offerings. is a urine based liquid biopsy to help doctors potentially improve patient healthcare by avoiding unnecessary prostate biopsies. This ideal candidate will be able to manage all sales functions for a growing CLIA certified diagnostic company. This candidate must be able to manage day-to-day business area activities, interface with various team members within the company, and be dedicated to problem solving with a timely manner as the need rises.Key Responsibilities:Manage day to day sales operations within defined geographyDemonstrate ability to understand and apply scientific concepts in a sales processInteract regularly with sales colleagues across the countryProvide accurate territory forecasts when necessaryInterface with Sales, Marketing, CLIA lab scientists, operations and executive teamOffer timely contact and solutions to all incoming requests from customers, patients, providers and partnersKeep focus on process development for improvements in efficiency and customer experiencePartner with lab operations to ensure successful functions including but not limited to launches, conferences, process improvements, etcThis role will work with PHI. As such, the ideal candidate has experience handling PHIEmployee will need to complete HIPAA/PHI training upon hireEmployee will be dedicated to keeping themselves educated on Diagnostics’ offerings and servicesTravel Responsibilities - 50% minimalQualificationsEducation and Experience:Bachelor’s degree required with a minimum 5-10 years’ experience selling into physician offices and healthcare networksPrevious sales experience in Urology or Diagnostics is strongly preferredStrong history of documented sales achievementsAbility to build trusted relationships with senior level healthcare professionalsExceptional enthusiasm, and communication (written and verbal) skills and proven ability to develop and deliver high impact messages to customers and senior executivesInteracts internally and externally with all levels of the organization ranging from individual contributors to executive level management, requiring negotiation of critical matters and the ability to persuade and influence diverse groups such as employees, colleagues, vendors, clients, and agenciesExperience/proficiency with CRM systems and Microsoft products: Excel, PowerPoint, Word, etc.Able to travel up to 50% of work weekAble to lift boxes and hand deliver MPS kits to physician officesStrong ability to analyze performance trends and operational metrics to identify and articulate performance issues and improvement opportunitiesProven ability to analyze issues for root cause, and fix them at the source. Must be able to make quick and concise decisionsDiverse background that includes experience with clinical labs, marketing, and sales teamsEffectively manage relationships with existing clients to drive growth trends and achieve/exceed territory goalsEffectively allocate time across territory spending 90% of working time in the fieldRely upon a close understanding of the territory and current customer needs by providing precise monthly forecast numbers broken down by physicianEffectively leverage company resources/tools to maximize business results (marketing materials, speaker programs, regional trade shows)Maintain Travel & Expense budget for territory with accuracy and integrityDemonstrate a high level of accountability for all administrative tasks (CRM utilization, weekly reports, etc.)Maintain integrity in all business interactions, comply with all laws and regulations, and behave in accordance with the organization’s employee handbook and code of conductWhy Join:Competitive base salary and commission structureExtensive medical, dental, and vision coverage available starting Day 1 for employees and their families3% of base salary automatically contributed to employee 401(k) plansCareer development supported through mentorship, training programs, and internal advancement opportunitiesCulture focused on empowerment, innovation, and collaboration, where employees are encouraged to contribute new ideas and feel valued in their work