Solution Engineer (m/f/d)

Our mission: Are you a motivated Solution Engineer looking to make an impact by strengthening digital security and sovereignty in the public sector in Germany? At Open‑Xchange, we develop and deliver open‑source communication and collaboration technologies for email and DNS security that connect millions of people worldwide. Your background: Experience in a customer-facing technical role with a strong Linux background. Hands‑on experience with Kubernetes‑based platforms and containerized deployments. Familiarity with scripting, automation, and infrastructure tooling. Ability to understand complex technical environments and translate requirements into practical solutions. Strong verbal and written communication skills in both German and English. Intrinsic motivation to take ownership and a passion for open‑source technologies, thriving in a low‑hierarchy environment. Comfortable working in a remote‑first environment with multicultural teams across different time zones. This is what you get at Open‑Xchange: The flexibility to work 100% remotely ensures a work environment that suits you best. Flexible working hours that allow you to successfully combine your home and family responsibilities with work. Getting together in‑person for workshops and fun team events. Time off to volunteer – and mental health support when you need it. We provide financial relief through corporate benefits and a subsidy for ergonomic chairs and desks. We can discuss further location‑related benefits together in an initial talk. Join the team: Join us in our fight for an open internet and deliver added value! Click “Apply now” to submit your application. Discover what Open‑Xchange offers you: We work in a non‑hierarchical organization that empowers everyone to take responsibility, stay focused, and contribute directly to the company’s success and customer value. We value expertise and continuous professional development. Our professionals work closely with experienced colleagues, take ownership of their work, and continuously expand their skills. Openness and diversity are core to OX. Different perspectives, backgrounds, and ways of thinking strengthen our collaboration and help us see the bigger picture. Your contact person: Reach out to Justin (View email address on click.appcast.io‑xchange.com) from the People Team. He will be able to discuss current opportunities and tell you more about our exciting vision and mission @OX. Your team: As part of the cross‑functional OX Public Sector team, you will support customers in designing, deploying, and operating secure collaboration and communication platforms in Kubernetes‑based Linux environments. You will work closely with customers as well as internal product, development, and operations teams to ensure reliable platform deployments and to strengthen digital sovereignty in Germany. Your new job: Assess customer requirements, technical constraints, and operational environments. Design solution architectures and high‑level system concepts, including cross‑system integrations and data flows. Support customers in deploying and launching Open‑Xchange platforms in Kubernetes‑based environments. Act as a technical point of contact for customers and partners throughout the platform lifecycle. Collaborate internally with engineering, product, and operations teams on behalf of the customer. Support troubleshooting, platform optimization, and operational handovers. Contribute to documentation, best practices, and knowledge sharing across teams. This is the tech stack you’ll be working with: Operating system: Linux Deployment models: Kubernetes‑based Deployment & configuration: Helm, Ansible Scripting languages: Bash, Python Protocols: SMTP, IMAP Platform components: NGINX, LDAP #J-18808-Ljbffr Open-Xchange Inc.