Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Operations Analyst - Customer Service

Uline

Operations Analyst - Customer Service

Kenosha Branch

Elevate the customer experience at Uline! As an Operations Analyst in our Corporate Customer Service department, you'll turn our contact center data into actionable insights that improve operations and ensure legendary service across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Analyze contact center performance data and deliver insights that inform business strategy.
  • Drive improvements that enhance customer service operations, efficiency and processes.
  • Build and maintain SQL queries and Power BI dashboards to support performance, trend and statistical reporting.
  • Collaborate with stakeholders to gather project requirements and deliver results that meet business needs.

Minimum Requirements

  • Bachelor's degree.
  • 2+ years of experience in data analysis or business intelligence.
  • Advanced Microsoft Excel, SQL and Power BI experience.
  • Excellent communication, analytical and organizational skills.
  • Robotic Process automation (RPA) a plus.
  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Caf featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

Uline
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Operations Analyst - Customer Service in Milwaukee, WI vacancy
  •  ...About the job Operations Analyst Job Title: Operations Analyst Company Overview Glint Tech Solutions is a women-owned, global...  ...client, a leading enterprise organization in the financial services sector, is seeking a detail-oriented Operations Analyst to... 
    Suggested

    Glint Tech Solutions LLC

    Milwaukee, WI
    2 days ago
  •  ...Description ** Qualifications ** ~** Bachelor's degree in Operations Management, Supply Chain Management, Industrial Engineering,...  ...manufacturing, supply chain, inventory, planning, and customer service performance data to identify areas for improvement. Develop... 
    Suggested

    SoloPoint

    Brown Deer, WI
    2 days ago
  •  ...Committee What you will accomplish as a Operations Analyst at TAPCO: The Operations Analyst...  ..., supply chain, planning, and customer fulfillment functions. This role serves...  ...chain, inventory, planning, and customer service performance data Develop and maintain... 
    Suggested
    Temporary work

    Tapco Inc

    Brown Deer, WI
    2 days ago
  • $30 per hour

     ...or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or Military Spouse new to corporate experience...  ...the supply chain. Role Overview The Operations Analyst intern will assist with supporting... 
    Suggested
    Hourly pay
    Temporary work
    Internship
    Flexible hours

    Oracle

    Milwaukee, WI
    14 hours ago
  •  ...s Top Workplaces. We're looking for a Senior Operations Analyst to join our growing Operations team. This is a highly visible...  ...Analyst you'll partner with Operations, Finance, IT, Customer Service, and external logistics partners to identify opportunities... 
    Suggested

    National Business Furniture

    Milwaukee, WI
    2 days ago
  •  ...Operations Analyst Internship Paid Internship - Summer 2027 Corporate Headquarters Ready to solve real business challenges? As a 2027 Operations Analyst Intern at Uline, you'll own meaningful projects that help improve how our business operates. Collaborate with... 
    Full time
    Work experience placement
    Summer work
    Internship

    Uline

    Milwaukee, WI
    2 days ago
  •  ...Transportation Operations Analyst Corporate Headquarters Partner across the business to help ensure hazmat shipping materials move safely, efficiently and correctly - every time. Position Responsibilities Evaluate and interpret data to create clear and concise... 
    Work at office

    Uline

    Milwaukee, WI
    3 days ago
  • $60.44k - $71.1k

     ...to do our best. Helping the customers and businesses we serve to make...  ...(BPM) requests and other operational or request-management activities...  ...multiple operational processes and service-level commitments...  ...process improvements within the analyst's area of expertise. Provide... 
    Temporary work
    Local area

    U.S. Bank

    Milwaukee, WI
    3 days ago
  •  ...Mutual Fund Operations Analyst The Mutual Fund Operations Analyst supports mutual fund, unit investment trust (UIT), and 529 plan activities...  ...the branch and client experience Deliver best-in-class service to partners and clients by being responsive, attentive,... 
    Work at office

    Baird Capital

    Milwaukee, WI
    3 days ago
  • $64.86k - $76.3k

     ...Custody Operations Analyst At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and...  ...activities. Delivers a high level of customer service and is responsible for the identification... 
    Temporary work
    Work at office
    Local area
    3 days per week

    U.S. Bank

    Milwaukee, WI
    4 days ago
  •  ...Job Description Job Description Senior Retirement Operations Analyst 5550 Milwaukee, WI (Hybrid) 12-Month Contract with extensions...  ...Retirement Operations Analyst to support an innovative retirement services initiative within a highly collaborative financial services... 
    Contract work
    Monday to Friday

    Tier4 Group

    Milwaukee, WI
    17 days ago
  • $60.44k - $71.1k

     ...Fund Operations Analyst At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling...  ...Analyst, you will be assigned to a servicing team who helps support the day-to-day financial... 
    Temporary work
    Work experience placement
    Local area
    3 days per week

    U.S. Bancorp

    Milwaukee, WI
    2 days ago
  •  ...International Operations Analyst Corporate Headquarters Turn data into decisions that drive Uline's international growth. As an International Operations Analyst, you'll analyze trends, uncover opportunities and provide insights that improve operations across Uline... 

    Uline

    Milwaukee, WI
    2 days ago
  • $110k - $130k

    Operations Analyst - Manufacturing Location: Milwaukee, WI (Hybrid) Job ID: 1516 Our client is an...  ...manufacturing, supply chain, planning, and customer fulfillment functions. This role serves...  ..., inventory, planning, and customer service performance data Develop and maintain... 

    LifeWork Search

    Milwaukee, WI
    2 days ago
  • Operations Analyst at TAPCOIf you are looking to be part of a company focused on making our roads...  ...manufacturing, supply chain, planning, and customer fulfillment functions. This role serves...  ..., inventory, planning, and customer service performance dataDevelop and maintain... 
    Temporary work

    TAPCO (Traffic and Parking Control Co., LLC)

    Milwaukee, WI
    5 days ago
  •  ...challenges head‑on through a blend of technology, analytics, and service to drive results. We transform complex issues into...  ...time off to recharge. JOB SUMMARY Step into the role of an Operations Analyst , where your meticulous attention to detail and analytical skills... 
    Monday to Friday

    Valid8 Financial, Inc.

    Milwaukee, WI
    3 days ago
  •  ...Senior Sales Operations Analyst Direct Supply is building the future of healthcare technology...  ...discussions towards targeted goals. Provides Customer Value - Delivers cutting-edge, tech-...  ...paired with outrageous customer service with an eye to profitability. Seizes opportunities... 

    Direct Supply

    Milwaukee, WI
    2 days ago
  • $5,000 per month

     ...best. Our work improves lives. Find out how a career as an Operations Financial Analyst can change yours. As an Operations Financial Analyst, you...  ...following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the... 
    Contract work
    Temporary work
    For contractors
    For subcontractor
    Work at office
    Flexible hours

    Michels

    Milwaukee, WI
    14 hours ago
  • $89.36k - $134.04k

     ...redesigns to increase efficiency and reduce operational risk.Serve as a change agent by...  ...analytics, or investment focused business analyst role.Demonstrated experience analyzing and...  ...management, asset management, or financial services front office environment.Track record of... 
    Full time

    Northwestern Mutual

    Milwaukee, WI
    3 days ago
  •  ...Sales Operations Analyst Intern As a Sales Operations Analyst Intern, you'll contribute to real projects that help our Sales organization make smarter, data-driven decisions. You'll join a collaborative team that will help you get up to speed through hands-on training... 
    Full time
    Part time
    Summer work
    Internship

    Direct Supply, Inc.

    Milwaukee, WI
    4 days ago
  • $56.28k - $96.48k

     ...new hires. Role Summary The Procurement Operations Analyst supports day-to-day purchasing...  ...procurement controls, approval requirements, and service-level expectations to support accurate...  .... Responsible to report all customer complaints as prescribed and procedure... 

    Associated Bank - Corp

    Milwaukee, WI
    2 days ago
  • $78.8k - $177.68k

     ...years, Milliman delivers market-leading services and solutions to clients worldwide. Today...  ...focused on excellence, outstanding customer service, balance, and transparency. Everyone...  ...What this position entailsThe Lead Sales Operations Specialist is a hands-on member of... 
    Full time
    Work experience placement
    Work at office
    Remote work
    Worldwide

    Milliman

    Brookfield, WI
    4 days ago
  • $19 per hour

     ...off 8 week contract HireArt is helping our client find an Operations Support Associate to join its designated market team. In this...  ...support at the assigned facility, ensuring efficient customer service and vehicle readiness. The ideal candidate is motivated, organized... 
    Hourly pay
    Full time
    Contract work
    Temporary work
    Part time
    Local area
    Remote work
    Visa sponsorship
    Flexible hours

    HireArt

    Milwaukee, WI
    3 days ago
  •  ...Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you have strong customer service skills and an interest in finance? As a Finance Operations Associate on Uline’s Finance team, you’ll work with customers to keep accounts running smoothly and support... 

    U-Line Corporation

    Milwaukee, WI
    4 days ago
  • $70k - $85k

     ...Portfolio Operations Analyst Location US-WI-Milwaukee ID 2026-1204 Position Type Full-Time Additional Locations US-MN-Minneapolis Category Operations Overview Allspring Global Investments is looking for a portfolio accountant to join... 
    Full time
    Work at office
    Shift work

    Allspring Global Investments

    Milwaukee, WI
    2 days ago
  • $20 - $25 per hour

     ...alternative application process. Accounting Operations Coordinator Full Time Glendale, WI, US 3...  ...has been empowering people and amazing customers since 1966, and now has 18 locations...  ...Exclusive savings on vehicles, parts, and service. Tuition Reimbursement – Invest in your... 
    Hourly pay
    Full time
    Work at office

    Van Horn Automotive Group

    Glendale, WI
    1 day ago
  •  ...shaping the future of energy while helping customers achieve resilient and cost-effective...  ...strategies. Role Description The Sales Operations Support Specialist is a full-time, on-site...  ...collaborates with sales representatives, customer service, and operations teams to streamline... 
    Full time

    Generac Industrial Energy

    Milwaukee, WI
    3 days ago
  • $75k - $85k

    Location: US-WI-Milwaukee ID: 2025-1079 Position Type: Full-Time Category: Operations Overview This position is responsible for processing, mitigating risk and resolving questions related to Corporate Actions. We currently operate in a hybrid working model, whereby... 
    Full time
    Work at office

    Allspring Global Investments

    Milwaukee, WI
    5 days ago
  •  ...ideal candidate will possess exceptional organizational skills and a high school diploma or equivalent, aiming to provide excellent service within a collaborative environment. Benefits include comprehensive health insurance, paid time off, and a 401(k) plan. #J-18808-... 
    Full time
    Work at office

    Mead & Hunt

    Milwaukee, WI
    3 days ago
  • $54.93k - $79.98k

     ...: CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people...  ...other. About the role: CLA is seeking a Payroll Processing Analyst (Payroll Analyst II) to join our HR Systems & Payroll (HRSP) team... 
    Full time
    Work at office
    Remote work
    Flexible hours

    CliftonLarsonAllen

    Milwaukee, WI
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Analyst - Customer Service. Be the first to apply!