Administrative Support

Holland Group Location 8480 N 87th St, Milwaukee, Wisconsin 53224

Holland Group is an established online retailer of flower bulbs, perennials, garden vegetables and so much more. Located on the northwest side of Milwaukee, this is an excellent opportunity for someone with solid computer skills, excellent written and verbal communication, team oriented and has a love for or willingness to learn about gardening.

We are a growing family-owned company looking to add to our amazing team! We are currently looking to hire a candidate to join our Administrative Support team.

The position is full time during our hours of operation, Monday through Friday 8:00 AM 5:00 PM Central time.

Job Summary:

Under the direct supervision of Customer Service Manager, this position will provide support and aid to ensure the success of daily tasks performed by all members of the team. Duties include but are not limited to:

Assist premier clients with orders and specialty items offered on our multiple websites

. Provide customer and administrative support offered though our Fundraising Programs

Process customer returns and refunds

Printing orders to process for shipping department

Address customer inquiries, resolve complaints, and provide detailed product or service information

Coordinating with manager to accomplish other daily tasks

Required Skills :

Excellent communication skills, computer skills and ability to learn relevant software

Capable of adjusting priorities on a daily basis based on current needs

Works well with others to achieve a successful team atmosphere

Attention to detail and accuracy

Problem solving skills, able to be a self-starter and recognize tasks that need completion

Punctual, reliable and dependable

Preferred but not required skills :

Gardening knowledge and/or experience and/or willingness to learn

Employee Benefits :

Employer sponsored Health Care, optional Dental and Vision

Paid Time Off

Paid Sick Time

401K with Company Match

Employee Discount