Senior Technical Sales Representative - Northeast USA

Job Description

Senior Technical Sales Representative – Performance Chemicals - Northeast USA

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About our Performance Chemicals Business

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DyStar® Performance Chemicals serves multiple industry sectors, especially paints, coatings, paper/packaging, and water treatment. Our current portfolio for the paints and coatings industry includes Hilton Davis® pigment dispersions, Foam Blast® defoamers, Masil® functionalized silicones, and hydrophobic additives, along with a wide variety of Specialty Esters. Our R&D team is actively working on solutions to problems stemming from the low VOC regulatory requirements. We are flexible and willing to customize innovative solutions for our customers.

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Senior Technical Sales Representative Success Profile requires the following:

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• 7 – 10 years’ experience in a technical sales role/field experience selling additives to the downstream coatings manufacturers with proven record of yearly new business sales growth.
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• 5 years working for a chemicals manufacturer
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• 5 years must be in the coatings market
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• Technical background – Lab or sales
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• Must live in the Sales Territory: Eastern Pennsylvania, Maryland, Delaware, New Jersey, New York, Massachusetts, Connecticut, Rhode Island and Virginia - preferably Eastern PA or NJ
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• Willing to travel at least 50%+ of the time
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• Additional preferred background: Experience selling defoamers, silicone additives and/or pigment dispersions
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Purpose of the Job

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• Develop and implement strategic sales plans to achieve growth targets aligned with established sales goals by identifying, pursuing and developing new business at existing and prospective accounts.

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• Partner cross-functionally to align sales priorities with innovation and operational capabilities in order to achieve personal and company goals of positive sales growth over the next 5 years.

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Job Responsibilities and Business Decisions

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• Grow territory revenue annually through new business acquisition, share expansion at existing accounts and recapture of lost business.

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• Build executive-level and technical relationships to drive sustainable long-term growth demonstrating DyStar’s value proposition via regular weekly travels.

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• Execute key account strategies, including opportunity mapping, project management, etc.

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• Collaborate with Business Management and R&D to offer solutions that meet customer performance and regulatory needs.

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• Negotiate pricing, terms, and supply agreements to achieve commercial and margin objectives.

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• Maintain accurate CRM data, customer contact information, call reports, pre-call plans and pipeline reports to enable effective business planning.

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• Lead customer engagement through quarterly business reviews and technical presentations

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• Obtain customer demand forecasting to feed financial forecasts and supply chain planning

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• Resolve quality and service issues promptly to ensure customer satisfaction in accordance with ISO procedures.

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• Provide input to marketing and product management on emerging trends, unmet needs, and competitive dynamics.

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• Develop required data for planning, budgeting and business reviews.

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Supervisory Responsibilities: None

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Required Education and Knowledge, Skills, and Abilities (KSAs)

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• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related field preferred.

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• Strong understanding of formulation chemistry, product performance, and application testing

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• Skilled in consultative selling, negotiation, and cross-functional collaboration.

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• Proficient in CRM platforms and sales processes (e.g., pre-call planning, detailed call reporting, territory review updates, key account planning, pipeline management).

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• Excellent communication, project management, strategic planning, and presentation skills including Excel, Word and PowerPoint.

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• Ability to manage complex sales cycles with multiple technical and commercial stakeholders.

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Visa Sponsorship is NOT available for this role.

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DyStar is an Equal Opportunity Employer.

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