Sales, Marketing, & Events Coordinator

Job Overview This position supports the following disciplines: Group Sales, Catering Sales, Business Travel Sales, Event Management, Group Housing, Marketing. Assist department managers by performing assigned clerical and administrative duties to ensure comprehensive customer, guest and staff satisfaction. Respond to telephone, electronic and in‑person inquiries regarding business opportunities, hotel information and customer concerns. Work collaboratively with department leadership on special marketing, digital, social media, website, partnership, photography and branding deliverables. Responsibilities Generate specific and ongoing daily/weekly reports at the direction of department leadership. Generate, file, collate and organize daily/weekly folders and forms as directed. Process amenities, site tour communications, guest/planner points, certain reservations and other required deliverables. Participate in marketing/branding calls and collaborate on marketing initiatives. Responsible for effectively communicating with the various departments across the hotel. Assist as directed with proposals, contracts, event orders and resumes. Answer department office phones and direct all inquiries accurately, timely and in a professional manner. Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. Assist in development and execution of special projects for the hotel including client events, FAM tours, site tours. Display a neat, clean and business‑like appearance at all times. All other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school diploma and/or vocational secretarial. Experience Previous sales, marketing, events, hospitality, and secretarial experience preferred. Knowledge/Skills Advanced knowledge/use of Microsoft Office applications: Word, Excel, Publisher and PowerPoint. Strong grammatical and editing skills. Excellent speech communication skills necessary to communicate clearly with customers and other departments. Excellent attention to detail and multi‑tasking skills. Excellent oral and written communication skills. Detail oriented and organized. Understanding of marketing platforms, portals, and collateral/design (example, Canva). Knowledge of digital media and social media platforms/reporting. Creative team player with strong people skills. Physical Demands Able to work in a fast‑paced, high‑volume creative environment. Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person. Able to read contracts and letters. Able to use computers. Excellent attention to detail and multi‑tasking skills. Bending/kneeling – repeated bending and kneeling required while filing. Mobility – must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Requires sitting most of the time, but does entail walking, standing and carrying of up to 15 pounds short distances. Requires a significant amount of repetitive motion for typing on a keyboard. Environment General office and hotel environment. Benefits Medical, dental, & vision insurance – for Full‑Time Associates. Health savings and flexible spending accounts – for Full‑Time Associates. Basic Life and AD&D insurance – for Full‑Time Associates. Paid time off for vacation, sick time, and holidays – for Full‑Time Associates. Eligible to participate in the Company’s 401(k) program with employer matching. Employee Assistance Program. Tuition Reimbursement – for Full‑Time Associates. Marriott and Sage Hotels and Restaurant Discounts Worldwide. Free On‑Site Parking. One free hot meal per shift. Free RTD EcoPass – for Full‑Time Associates. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $23.00 – USD $24.00 /Hr. #J-18808-Ljbffr