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Remote Call Center Leader - Coaching & Performance

Teleperformance USA

New York, NY
  • Remote job

Teleperformance seeks a remote US-based team coach to optimize inbound call center operations and ensure client needs are met. You will develop and apply coaching strategies to improve agent performance while maintaining high service standards and adherence to policies. The role requires experience with GDS Sabre (2+ years), strong leadership, and the ability to work across shifts. This home-based position offers growth within a global services organization. #J-18808-Ljbffr Teleperformance USA

Vacancy posted 4 days ago
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