Remote Call Center Leader - Coaching & Performance
Teleperformance USA
- Remote job
Teleperformance seeks a remote US-based team coach to optimize inbound call center operations and ensure client needs are met. You will develop and apply coaching strategies to improve agent performance while maintaining high service standards and adherence to policies. The role requires experience with GDS Sabre (2+ years), strong leadership, and the ability to work across shifts. This home-based position offers growth within a global services organization. #J-18808-Ljbffr Teleperformance USA
- ...is Hiring! The Team Leader will play a pivotal... ...achieving and exceeding performance metrics creates and maintains... ...projects, conference calls/meetings, and launch... ...Provides employees coaching, guidance, and... ...least two years of call center, customer service, or...Remote workPerformanceWork experience placement
- ...companies in the USA, with a strong call center footprint and operations... ...powered by both on-site and remote agents, leveraging advanced... .... Provide guidance, coaching, and support to ensure individual... .... Establish clear performance expectations and key performance...Remote workPerformanceContract workTemporary workWork at officeLocal area
- ...Team Leader | KY or VA, USA | Work Setup: Conditional Remote Helpware is a technology-driven American... ...of defined key performance metrics. Provides continual... ...feedback and coaching on a regular basis to... ...of experience in BPO call center Outstanding verbal...Remote workPerformance
- Compass Self-Storage is seeking a Call Center Team Lead to manage a remote team of 12-15 agents across the United States. The role is full‑time with base responsibilities in maintaining performance, coaching, onboarding, and process improvement. Based in Cleveland, OH,...Remote jobPerformanceFull timeWork from home
- ...operational support to Healthcare Call Center Representatives serving members and providers. In this full-time remote role, you will act as a key resource... ...representatives by providing guidance, coaching, escalation support, and performance reinforcement while helping...Remote jobPerformanceFull time
- ...Department: GOV Location: Remote - Candidates must reside in... ...professionals within a fast-paced call center environment. This position... ...managing daily operations, coaching and developing team members,... ...agents to meet or exceed performance and quality benchmarks...Remote workPerformanceFull timePart timeWork at officeFlexible hours
$18 - $20 per hour
Call Center Lead - Only The Best Inc | Remote (Colorado) Crazy Shirts’ mission is to create original, memorable... ...integrity, teamwork, trust, respect, and performance excellence, the company is... ...real-time adjustments Provide peer coaching, reinforce training, and assist...Remote jobPerformanceHourly payFull timeContract workShift work$15 per hour
...the USA, with a strong call center footprint and... ...powered by both on-site and remote agents, leveraging advanced... ...a highly motivated leader with excellent communication... ...projects. As a team coach and leader, you’ll... ...in guiding your team’s performance and ensuring their...Remote workPerformanceFull timeContract workTemporary workCasual workWork at officeLocal area$60k - $72k
...seeking an experienced Call Center Team Lead to support... ...excellence, and compliance with performance and quality standards. If you enjoy coaching others, solving... ...Sacramento area. Primarily remote with occasional onsite... ...Gainwell, an industry leader. You’ll be joining a...Remote workPerformanceFull timeCasual workWork at officeFlexible hours$59.6k - $85.1k
...Managers. The role monitors team performance, offers ongoing learning... ...our Lake Mary, FL location. Remote or hybrid work is not... ...through real‑time teaching, coaching, and mentoring; prioritize learning... ...2 years of payroll and/or call center experience. Experience handling...Remote workPerformanceFull timeWork at office$41.9k - $59.8k
...operational support to Healthcare Call Center Representatives serving... .... In this full-time remote role, you will act as a... ...by providing guidance, coaching, escalation support, and performance reinforcement while... ...with Gainwell, an industry leader. You’ll be joining a...Remote workPerformanceFull timePart timeWork at officeFlexible hours$59.6k - $85.1k
...Mary, FL . location. Remote or hybrid work is not available... ...by (1) monitoring team performance (quantitative and... ...purposes of learning, coaching, intervention and... ...Represent the Service Center in key initiatives across... ...years of payroll and/or call center experience ~ Successful...Remote workPerformanceWork at officeLocal areaWorldwide- ...Internal Only Team Leader (04EA4) US-FL-... ...supervises, evaluates, and coaches their agents while... ...of holding performance management... ...Customer Relationship Center Operations · Responsible... ...gaps in the call handling process and... ...: onsite, remote in local area, and...Remote workPerformanceWork at officeLocal areaFlexible hoursShift work
- ...customer service agents. As the team coach and leader, you will be directly responsible for the performance and success of your team. This... ...within a complex call center environment. The Customer Service... ...your client's business Manage remote employees as needed. Other...Remote workPerformanceFull timeTemporary workWork experience placementCasual workWork at officeLocal area
- ...in the USA, with a strong call center footprint and operations... ...powered by both on-site and remote agents, leveraging... ...by thoroughly monitoring performance, providing targeted coaching to frontline teams, and guiding... ...evaluators, SMEs, and leaders on scoring practices and...Remote workPerformanceFull timeTemporary workCasual workWork at officeLocal area
- ...in the USA, with a strong call center footprint and operations... ...powered by both on-site and remote agents, leveraging... ...by thoroughly monitoring performance, providing targeted coaching to frontline teams, and guiding... ...evaluators, SMEs, and leaders on scoring practices and...Remote workPerformance
- ...school Job Summary The Lead Call Center Representative is responsible... ...primary resource for the remote and in-person scheduling teams... ...providing guidance, training, coaching, and support to call center... ...accuracy, and team performance to ensure service standards...Remote workPerformanceWork at office
- ...Description Job Description Remote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak... ...Collections Supervisor to lead, coach, and manage a team of professional... ...role is responsible for team performance, liquidation results, quality...Remote workPerformanceFull timeTraineeship
$23 - $28 per hour
...partnership with their leader, they will be... ...accountable using Connected Coaching to ensure all... ...appropriate key performance indicators and are... ...register and calling for additional Associate... ...and distribution centers A culture that... ...0.00 7 months ago Remote Call Center Representative...Remote workPerformanceFull timePart timeWork experience placementLocal areaWork from homeFlexible hoursWeekend workAfternoon shift$32.7k - $46.7k
...Lead Call Center Representative - Arkansas Great companies... ...leading by example, coaching and mentoring team... ...for team development, performance monitoring, and continuous... ...this role This is a remote position based in... ...Gainwell, an industry leader. You'll be joining a company...Remote workPerformanceFull timeWork at officeMonday to FridayFlexible hoursShift work$46.91k - $70.36k
...Customer Support Center Team Lead - Darien Darien... ...handling incoming customer calls, emails, web chats, and... ...escalated calls, coaching/mentoring team members,... ...balance and check inquiry, perform research when necessary... ...work a combination of remote and onsite work to perform...Remote workPerformance- ...Remote Customer Service Team Leader / Work From Home / Client Services Globe... ...team development, coaching, and leadership in... ...-Based Pay ✓ Performance & Leadership Bonuses... ...No Traditional Cold Calling ✓ Training & Leadership... ...Management | Call Centers | Sales Leadership...Remote workPerformanceHourly payWeekly payFull timeFor contractorsWork at officeWork from homeFlexible hours
- ...Remote Customer Service Team Manager / Client... ...| Weekly Performance-Based Pay Lead... ...experienced manager, team leader, customer service... ...team development, coaching, and performance... ...Traditional Cold Calling ✓ Weekly Performance... ...| Call Center Leadership | Military...Remote workPerformanceHourly payWeekly payFull timeWork from homeFlexible hours
- Team Leader of Client ServiceLewisville, TX/Wilmington, DE/ Tallahassee... ...culture• Develop key performance indicators and set clear team... ...training needs and providing coaching• Listen to team members’ feedback... ...allow, CSC offers hybrid or remote work schedules in alignment...Remote workPerformanceLocal areaWorldwide3 days per week
- Team Leader, Global Resource & Vendor ManagementGlobal Subsidiary... ...critical to optimizing vendor performance, improving cost efficiency,... ...things you’ll be doing: Lead, coach, and develop a team responsible... ...allow, CSC offers hybrid or remote work schedules in alignment...Remote workPerformanceLocal areaWorldwideMonday to Friday
$167.5k - $293.1k
...Rail & Transit Department Leader, and as a senior member... ...metrics, portfolio performance and strong business acumen... ...and skill refinement• Coach, develop and mentor... ...with our Global Design Centers, working in concert with... ...Jacobs offices/projects and remote locations enabling them...Remote workPerformanceFull time- ...will be a critical leader within Ascensus’... ..., and operational performance. The Senior Manager... ...RAG, tool/function calling (MCP/API),... ...forums, and mentor/coach cross-functional team... ...stakeholders.For all virtual remote positions, in... .... Note: For call center roles specifically...Remote workPerformanceFull timeContract workSecond job
$120k - $180k
...Bridge Inspection Team Leader to join our Transportation... ...structural conditions.Performing or leading in-depth... ...assigning and reviewing work, coaching and training team... ...:Hybrid (in-person and remote) work environment.Comprehensive... ...buildings converge. We call this the Infrastructure...Remote workPerformanceFull timeWork at officeRelocation package- ...direct report agents, the full-time Team Leader in Melbourne, Florida, will manage day-to-day operations, drive performance through coaching and evaluation, and foster strong... ...service experience, ideally within a contact center environment Experience in coaching and...Remote workPerformanceFull timeWork at office
- Talent Leader- Learning and DevelopmentWilmington, DelawareHybrid... ...Model (3 days onsite/ 2 days remotely) Monday-Friday, 8am-5pm ETReporting... ...build capability, accelerate performance, and enable business outcomes... ...enterprise prioritiesLead, coach, and develop the team of...Remote workPerformanceLocal areaWorldwideMonday to Friday
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