Senior Manager, Workplace Experience & Culture

Senior Manager, Workplace Experience & Culture

DoorDash

New York City, NY, US / San Francisco, CA, US

About the Team

You'll be joining DoorDash's Facilities, Workplace, and Events team within Finance. The team designs and operates inclusive, functional, and adaptable spaces and experiences that help employees do their best work across a global footprint.

About the Role

As Senior Manager, Workplace Experience, you will own and scale the in-office employee experience across DoorDash's global office portfolio. You will translate company culture and values into consistent, high-quality programming, services, and activations that make offices feel welcoming, connected, and productive. This position requires working onsite at our New York City or San Francisco office, along with 30% travel, domestic and international.

Partnering closely with Real Estate, Workplace, Internal Communications, People, Safety, HR, EA's and vendor partners, you will align space, services, and programming into a cohesive workplace experience. This role will lead through influence rather than direct team management, it will set standards and build repeatable models, ensuring strong execution across regions. In addition, rolling up the sleeves and getting to the lowest level of detail is critical to the success of this role.

You're excited about this opportunity because you will...

• Set and scale the global workplace experience strategy, including programming, activations, service standards, and playbooks that flex for local needs.
• Lead employee experience initiatives from concept and planning through execution, measurement, and continuous improvement.
• Partner with Real Estate, Workplace, People, Internal Communications, ERGs, Safety, HR, EA's, GM's and Global Operations to embed culture, belonging, readiness, and employee experience into office planning and operations.
• Manage vendors and external partners that support workplace experience, programming, speakers, nonprofit/community partnerships, and service delivery.
• Use engagement, participation, feedback, occupancy, spend, and other data to identify trends, guide decisions, and improve programs.
• Establish operating rhythms, objectives, success metrics, and stakeholder updates that keep sites, vendors, and leaders aligned.
• Ensure offices are clean, functional, inclusive, and show-ready, proactively identifying and resolving gaps across spaces, services, and environments.
• Model DoorDash values by operating with ownership, bias for action, and a commitment to getting 1% better every day.

We're excited about you because...

• Experience: Bachelor's degree and 5-10+ years in workplace, hospitality, employee experience, events, or operations, preferably in multi-site or global environments.
• Program Leadership: Proven ability to set strategy, build scalable programs, and drive cross-functional initiatives from planning through execution in ambiguous, fast-moving environments.
• Influence and Communication: Executive presence, clear written and verbal communication, and the ability to align senior leaders, stakeholders, vendors, and partners across regions.
• Hospitality and Inclusion: Service-first, approachable style with a track record of creating welcoming experiences for employees, leaders, candidates, and guests.
• Operational Judgment: Highly organized and calm under pressure, with strong prioritization, problem solving, and adaptability as business needs shift.
• Vendor and Partner Management: Experience sourcing, negotiating with, managing, and improving service providers and external partners.
• Data, Tools, and Financial Acumen: Uses feedback, occupancy, participation, spend, and KPI data to guide decisions; comfortable with tools such as Google Suite, Slack, Excel/Sheets, Jira, Coupa, Sigma, or similar; able to manage budgets and align spend to business priorities.
• Industry Context and Travel: Familiarity with hybrid work, events, workplace design, and health and safety; able to work from office 5 days a week and travel up to 30%, including to hubs and international locations.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

$146,200 - $215,000 USD