IT Support Technician — Corporate Helpdesk (Tier 2/3)
Finish Line
Finish Line is seeking an IT Help Desk Technician in California to handle day-to-day incident resolution and user support. The role involves remote troubleshooting, incident logging, and coordinating with IT resources to resolve issues promptly. Ideal candidates have an Associate degree and 2+ years of help desk experience, with familiarity in MAC OS/iOS and Windows environments, plus basic networking knowledge. The job offers a full-time schedule and benefits. #J-18808-Ljbffr Finish Line
$30 - $32 per hour
...incidents and requests reported to IT Support Services by internal,... ...general knowledge of supported corporate and store information,... ...(A.S.) in related field and 2+ years of help desk experience... ...experience. Previous experience in a tier 2 support or tier 3 support corporate...SuggestedPermanent employmentTemporary workWork at officeLocal areaImmediate startRemote workMonday to FridayShift work$24 - $26 per hour
...with our customers to make IT effortless so they can... ...experience, we deliver and fully support secure cloud solutions as... ...and training to Tier 1 Analysts, managing ticket... ...aboutcreatingcleardocumentation and SOPs. Location: 2 days per week in... .... Collaborate with Tier 3 and project teams for...SuggestedHourly payWork at officeRemote workMonday to Friday2 days per week- Shoe Palace is hiring an IT Help Desk Specialist to maintain daily IT operations and resolve incidents promptly. The role focuses on tier 2/3 support, user assistance, and ensuring reliable technology for retail stores. Responsibilities include remote troubleshooting,...SuggestedWork at officeRemote work
- Butcher Power Products is seeking a Senior Service Desk Analyst to act as the primary Tier 2 escalation point, actively handling support work and driving efficient incident resolution for Windows devices, Microsoft 365, printers, and related endpoints. You will provide...SuggestedRemote work
$55k
...Who we need Reporting to the Team Lead, we are seeking a Tier 1 Technical Support Analyst who is motivated by the opportunity to make a meaningful... ...1 support role offers a clear progression path to Tier 2 and Tier 3 support or other teams, such as onboarding, training, and...SuggestedContract workRemote workShift work- ...Time About Us We are a growing managed IT services company focused on delivering exceptional technology support with a strong emphasis on customer service... ...positive client experiences. As a Level 2 IT Support Technician, you’ll work directly with end users to troubleshoot...Full timeRemote work
$32.1 - $51.3 per hour
...The purpose of the Technical Support Specialist 2 (TSS-2) is to assist in resolving... ...cases to field service technicians, in a timely and professional... ...knowledge of Windows OS & hospital IT environments Ability to... ...Science/Electronic Technologies or 3+ years of equivalent...Hourly payWork at officeRemote workWork from homeHome officeFlexible hoursShift work- Ledgent Technology is seeking a User Support Specialist to provide high-touch IT support within a fast-paced environment. This role delivers Tier 2 support, resolving hardware and software issues for attorneys and business professionals. The ideal candidate has strong desktop...
- 3 days ago Be among the first 25 applicants... ...Company. The Senior IT Specialist role was... ...as necessary to support growing operational... ...goals of improving helpdesk performance, expanding... ...metrics, acts as the top-tier technical escalation... ...delivery Minimum 2 years of professional...Hourly payFull timeImmediate start
$50k - $60k
...American leader in delivering and supporting technology solutions for... ...you are : The Service Desk Technician II will be part of our... ...for the position include: ~2–3+ years of recent experience... ...technical support in an MSP or corporate IT environment ~ Proficient with...Local areaRemote workFlexible hours$31.94 per hour
...for a Service Desk to support our newly awarded TSA Focus... ...Uses foundational IT service desk skills, serving... ...issues to higher tiers or specialized teams... ...High school diploma with 3 years of relevant experience... ...Assistance Program (EAP) Corporate Discounts Learning &...Full timeContract workCurrently hiringRemote workFlexible hours$28.84 - $32.69 per hour
...with a minimum of three (3) days in-office based out... ...office and two (2) days working remotely.... ...Service Operations, the Senior Support Analyst performs a variety... ...contributes to the success of the IT department by leading... ...Classic membership tier (2% @ 55; 7% employee contribution...Hourly payFull timeTemporary workFor contractorsWork at officeLocal areaRemote workFlexible hoursAfternoon shift- Concept Plus is seeking a Help Desk Specialist to deliver Tier‑1 support for WarU Learning Management System and related tools. You will assist a large user community with navigation, account and course issues, and general troubleshooting within a fast‑paced environment...
- ...Retail Support Technician IV The Retail Support Technician IV (RST) provides... ...Help Desk providing Level 2 support and supports the full... ...team, and escalate to Level 3 Management when required.... ...proudly operates and supports corporate grocery stores and services independent...Work at officeRemote workShift workNight shiftDay shift
$75k - $90k
...Location: Elevator Controls Corporation - Sacramento, CA 95826,... ...Indirect Labor - IDL, IT Support Specialist Regular,... ...role will utilize the helpdesk platform to track and manage... ...field. Minimum of 3-5 years of experience... ...SLAs). Provide Level 1, 2, and 3 technical support...Full timeLocal areaRemote workMonday to FridayDay shift- ...Total Rewards policy **PurposeThe purpose of the Technical Support Specialist 2 (TSS-2) is to assist in resolving complex, time-sensitive,... ...remote troubleshooting, and dispatching cases to field service technicians, in a timely and professional manner. Each TSS-2 is...Remote work
- ...com is looking for a Technical Support Specialist who can solve complex problems and provide Level 2 and 3 technical support across Operations... ...readiness Oversight of all IT inventory at the facility... ...Escalate critical issues to the Tier 2 Support team when needed Maintain...Full timeTemporary workWork at officeRemote workVisa sponsorshipDay shiftAfternoon shift
- Bpp Mfg is seeking a Senior Service Desk Analyst to actively perform support work, serve as the primary Tier 2 escalation point, and help improve support processes across headquarters and manufacturing facilities. The role focuses on Windows/M365, endpoint lifecycle, and...
- ...sufficient, energetic CAD/BIM Support Technicians for our Sacramento,... ...preferred. Minimum of three (3) to five (5) years of related... ...projects. Minimum of two (2) years of hands-on Bentley ProjectWise... ...firm and grew into a trusted corporation serving clients nationwide....Temporary workWork at officeLocal areaWorldwideFlexible hours
$95.68k - $108.5k
...Description Job Description Epic EHR Support Analyst (2 Positions) - local candidates only... ...business administration, public administration, IT, health informatics, or a similar field... ...PB, Grand Central). Minimum of three (3) years of Epic experience in a similar or...Full timeInternshipLocal areaFlexible hours$68.4k
...provides analysis in the development and support of projects and data analysis. Determines... ...foster internal relationships across the corporation. Provide analytic and consultative support... ...field EXPERIENCE Required ~3 years of relevant, progressive experience...For contractorsWork at officeLocal area$45k
...IT SpecialistDrodex is seeking an IT Specialist to support the Administration for Strategic Preparedness and Response (ASPR)... ...firewalls, VPN connectivity.Provide Tier 1–3 help desk support and resolve... ...able to obtain and maintain a Tier 2 (Public Trust) security...For contractorsWork at officeLocal area- A major staffing firm is seeking Computer Operators in Sacramento, CA, to manage computer operations and peripherals. Responsibilities include setting up devices, performing maintenance, and ensuring operational efficiency. Ideal candidates have strong organizational skills...Hourly payTemporary work
$33 - $36 per hour
...00, Sacramento, CA, 95833, United StatesBase Pay $33.00 - $36.00 / HourJob Category TechnologyIndustry ConstructionEmployee Type Exempt - FTManage Others NoMinimum Experience 2 YearsContact InformationEmail ****@*****.*** Requirements Summary...- ...Desk Analyst will actively complete support work, serve as the primary Tier 2 escalation point, improve support... ...to‑day support to the Service Desk Technician. Work closely with the Junior Cloud... ...Qualifications Required Five or more years of IT support experience, including at...Permanent employmentWork at officeRemote work
- ...provider environment. This role provides responsive remote support, troubleshoots day-to-day technical issues, documents... ...users throughout the support process Qualifications 3 or more years of experience in a helpdesk, desktop support, or technical support role, ideally...Remote work
$33.78 - $50.66 per hour
...person collaboration and remote flexibility, supporting a great work-life harmony. The IT Field Support Technician II provides tier I and escalated technical support, through multiple... ...certifications are preferred Experience 2-4 years supporting a Windows OS & MS Office...Remote work$90k - $120k
...of the systems under their charge and for supporting and implementing change and configuration... ...both internally and outside the corporate network.Ongoing knowledge of current and... ...preferred or equivalent experience plus 3-5 years working in a banking or financial...Full timeTemporary workFlexible hours$140k - $170k
...is the most senior application support position and serves as a key subject... ...role is the team leader of the IT loan application support team.... ...internally and outside the corporate network.Ongoing knowledge of current... ..., ongoing training) and Level 3 support and troubleshooting of...Full timeTemporary workWork at officeFlexible hours- ...be required. Either Saturday or Sunday. Support channels include phone, email, and chat... ...users via phone, email, and chat. 1-2 years of helpdesk or customer support experience, with hands... ...and thoroughly. Learn and apply IT support best practices while working closely...InternshipWeekend work
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