Office Manager / Case Manager

Job Description

Job Description

OFFICE MANAGER / CASE MANAGER

Growing Chiropractic Practice | Omaha, NE

Full-Time | 34+ hours/week

Are you a people person who loves connecting with others?

Do you enjoy networking, communicating, building relationships, and making things happen? Are you organized, energetic, and someone who naturally takes ownership?

We are looking for a motivated, dependable individual who wants to learn, grow, and become an important part of our practice.

A Growth Opportunity

You will initially work as a Chiropractic Assistant & Front Desk Coordinator , learning our practice from the ground up. With thorough training and mentoring , you'll learn our clinical, front-desk, patient-care, and business systems before transitioning into the Office Manager / Case Manager role.

As the practice grows, you'll take on increasing responsibility for case management, patient relationships, collections, marketing, networking, lead management, and practice growth.

Your Responsibilities Will Include:

Case Management & Patient Relationships

• Present chiropractor-approved care plans
• Build relationships and follow up with patients
• Monitor care plans and patient retention
• Help patients understand their care and next steps

Office Management & Collections

• Monitor schedules, collections, and workflow
• Follow up on patient balances and past-due accounts
• Set up payment arrangements
• Help resolve billing and insurance issues
• Track practice goals and follow through on projects

Marketing & Networking

• Build relationships in the community
• Attend networking and marketing events
• Follow up with leads and potential patients
• Help with social media and email marketing
• Find creative ways to grow the practice

Initially, you'll also learn: front desk, scheduling, insurance verification, patient intake, documentation support, daily collections, billing, and assigned therapies under the chiropractor's direction.

We're Looking For Someone Who Is:

• Outgoing and personable
• A natural relationship builder
• A strong communicator
• Comfortable networking and making phone calls
• Confident discussing finances
• Organized and dependable
• A self-starter who follows through
• Comfortable wearing multiple hats
• Good with both people and numbers
• Excited about learning, growing, and taking on responsibility

What We Offer

• Competitive compensation
• 35+ hours/week
• Free chiropractic care
• Robust training & mentoring
• Monetary incentives for lead conversions & sales
• Opportunity for increased responsibility and compensation
• Wonderful patients and a close-knit team
• A great opportunity for personal and professional growth

If you're energetic, great with people, and excited about growing with a practice, we'd love to meet you!