Receptionist

Job Description

Job Description

Graue Mill Condominiums is seeking a reliable, detail-oriented Receptionist with a basic bookkeeping background to join our administrative team. In this dual-function role, you will serve as the primary point of contact for residents, visitors, and vendors, while providing essential accounting and clerical support to the Property Manager.

The ideal candidate possesses exceptional communication skills, a welcoming customer-service approach, a solid foundation in basic accounting, and prior experience operating within a property management or community association environment. (Full-time and part-time opportunities available)

Key Responsibilities:

Front Desk & Administrative Support

• Warmly greet residents, visitors, and contractors entering the management office.
• Answer incoming phone calls, address general inquiries, and route calls or messages to appropriate staff.
• Receive, log, and process resident service requests, work orders, and amenity reservations.
• Manage incoming and outgoing mail, deliveries, and distribution of community notices.
• Maintain organized physical and digital files, including resident records, vendor contracts, and property documents.

Bookkeeping & Financial Tasks

• Assist with accounts payable (AP): review, code, and enter vendor invoices into the property management software.
• Assist with check deposits to the bank.
• Collect purchase receipts and match to credit card statements.

Qualifications & Requirements:

• Experience: Verifiable administrative/receptionist experience, including hands-on experience with basic bookkeeping or accounting.
• Industry Background: Working in a property management setting (HOA, condo association, real estate office, or multi-family housing) is a strong plus.
• Education: High school diploma or equivalent required; Associate’s degree or coursework in Accounting/Finance preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with QuickBooks Online is a strong plus.

Key Traits:

• Excellent verbal and written communication skills.
• Strong organization and time-management abilities with high attention to detail.
• Professional demeanor and ability to handle resident interactions with tact and confidentiality.