SENIOR PRODUCT DESIGNER

Senior Product Designer

Location: Toronto, Ontario, Canada

Workplace Type: Remote

Employment Type: Contract (6 to 12 months, renewable)

We are Foolproof, a product and service design company. We bring together insight, creativity and technology to design, engineer and market experiences. With studios in the UK, North America, India and South Africa, we operate globally.

To deliver creative and technological change we partner with our parent company Zensar, a leading digital and technology solutions provider, and Indigo Slate, our sister Studio, who specialize in marketing and consultancy. Together, we bring digital transformation programs to life for major brands.

Role Description: We are looking for a Senior Product Designer who has a passion for creating digital products and services that create value for our clients. You are as passionate about creativity as you are about human centered design and human outcomes, and experience of working across responsive web and mobile apps for recognizable brands.

You will work across every stage of the product lifecycle from early-stage innovation, through to optimizing performance, to reinventing existing products and services to drive better outcomes for our clients, their employees and their customers. You will approach the work you do and the way you work with intelligence, imagination, drive and humility.

What you will be doing:

• Own end-to-end design execution across key product areas, translating user needs, business goals, and technical constraints into clean, modern, and intuitive experiences, particularly simplifying complex, data-heavy applications into usable and elegant solutions.
• Contribute to team excellence by participating in critiques, sharing knowledge, and proactively improving design processes while maintaining a high bar for polish, usability, and clarity in complex product environments.
• Apply human-centered design methods—including research synthesis, interaction design, and prototyping—to solve complex user problems, with a forward-thinking approach to incorporating AI-driven capabilities into user experiences.
• A hybrid designer with a foundation in design research, UX, interaction and visual design, and particular strengths in one or two of these areas.
• Working independently or collaboratively with other designers in a demanding Agile environment to create great user experiences.
• A strong systems thinker who understands how the pieces connect, continuously experimenting and improving human and business outcomes.
• Exploring the problem space before iteratively exploring solutions to meet those problems.
• Collaborate closely with product managers, engineers, and researchers—balancing strong collaboration with clear ownership of design decisions, communicating confidently and effectively with stakeholders.
• Craft thoughtful interaction patterns, visual designs, and scalable components aligned with design systems while also extending beyond them when needed to support evolving product requirements and innovation.

What you must have:

• Experience with product development or experience design background.
• Must have a foundation in design research, UX, interaction and visual design, and particular strengths in one or two of these areas
• Must have experience in designing web and mobile applications. Experience of working on iOS and/or Android native apps is a plus.
• Must have experience of launching or relaunching a product to market and optimizing performance over time.
• Experience in directly planning and facilitating formative and evaluative research (e.g. one-to-one interviews, usability testing, surveys, etc), as well as synthesis of data and reporting.
• Experience working with and building out design systems for responsive web and/or app.
• Experience working with AI tools to improve workflows, research and prototyping.
• Expertise in taking projects from brief through to insight-led wireframes and prototypes that bring brands to life, through to build.

Our methodology:

• Discover, imagine, create and deliver products and services that make things better for our clients, their customers, their employees and the world.
• Bring together insight, creativity and technology to deliver experiences that transform our clients' businesses.
• Outcome driven, embody objectivity and people-centricity in everything we do.
• Continuous discovery, delivery and learning through a collaborative, iterative design process.
• Champion experimentation, conceptual thinking and creative expression in design.
• Thought leadership in experience, design, branding and design systems through contributing to conferences and industry panels.

Our values: We aspire to the qualities of intelligence, drive humility and imagination, they defines us as individuals, as teams and as one business and moves us from being good to great.