Program Manager, Vendor Operations Transformation

Location San Bruno, CA, USA; Atlanta, GA, USA; Los Angeles, CA, USA (preferred). The role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requirements Bachelor's degree or equivalent practical experience. 7 years of experience in program management, operations management, or management consulting, with a distinct focus on technical implementations, systems engineering, or digital transformation. Experience working directly with cross‑functional technical teams (engineering, product, data science) to launch internal tools, automation features, or enterprise software. Experience working with or managing global vendor external workforce relationships and models. Experience navigating environments, managing stakeholder landscapes, and bringing technical structure to operational requirements. Preferred qualifications MBA or Master's degree in a technical or business field (e.g., Computer Science, Data Analytics, Operations Research, Business Administration). Experience in SQL or a scripting language (e.g., Python, Apps Script) to independently review data workflows, automate manual tasks, or analyze program impact. Working knowledge of Google Cloud Platform (GCP) and its practical application within a global operations or support context. About the job To enable YouTube Global Vendor Operations’ success and future‑readiness by defining consistent strategy, developing disruptive ops solutions, and fostering a unified GVO. As a Program Manager, you will shape the future of how GVO operates, ensuring we are future‑ready, efficient, and consistently delivering excellence. You will act as a key thought leader and internal consultant, bridge complex operational bottlenecks to technical execution, and bring technical structure to ambiguous operational requirements, organizing chaos into scalable, automated technical systems. The US base salary range for this full‑time position is $136,000‑$197,000 + bonus + equity + benefits. Responsibilities Develop, launch, and manage strategic programs to transform YouTube’s global vendor operations. Focus on integrating operations tooling and process automation across areas such as location strategy, forecasting, billing, and risk. Partner directly with internal technical teams (engineering, product, BizTech, data science) to translate complex operational requirements into technical specifications, system architectures, and shipped features. Lead cross‑functional projects to discover, validate, pilot, and recommend innovative tooling and disruptive technologies. Evaluate and design technical architectures balancing innovation with reliable, practical cloud implementations. Establish and scale human‑in‑the‑loop processes to integrate new automated tools with existing global workflows. Advocate a data‑driven culture using SQL or scripting to build performance tracking mechanisms, measuring the impact of automated solutions on operational efficiency. Google is a global company and English proficiency is a requirement for all roles unless stated otherwise. Google is an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. #J-18808-Ljbffr Google Inc.