Account Manager

Essential Key Functions and Accountabilities : (Responsibilities and major tasks performed) Address and ensure effective Margin review and correction, Job obsolescence / die storage program and policy, Review and manage contractual agreements, manage consignment agreements, Revision changes, Price adjustment considerations, and key escalation resource supporting Customer Support Associates. Organize and attend regularly scheduled customer reviews (Focus of reviews is Customer Scorecard, Supplier Performance, Value Analysis/Value Engineering (VAVE), Financial Account Overview, Voice of the Customer Solicit and obtain new business from existing customers in collaboration with Sales Engineering. Periodic and routine evaluations of business value of assigned accounts using key metrics, assessing profitability versus resource consumption and impact on organizational objectives. Assist in ultimate resolution of any Accounts Receivable issues that cannot be resolved by others in the organization. Review and ensure compliance of contracts/agreements with customers that clearly define the required organizational behaviors including (raw material exposure; ordering practices; lead times; terms and conditions; etc.) Provide routine reporting, documenting key activities with commitments, existing Customer developments and progress in the Sales cycle. Lead cross-functional teams in support of customer business change requests and initiatives. Actively participate within New Product Introduction (NPI) as the customer liaison to ensure all pricing, contractual commitments, and rules of engagement meet required results (R2). Show concern for safety of self/others and act in a safe manner to protect people and property. (Goal Zero recordable accidents). Job Specific Competencies Excellent verbal and written communication skills Excellent organizational skills Proficient with Microsoft Office Suite or related software Customer/Quality focus Initiative/drive results oriented Safety first focus Time management Strong coordination skills Internally/Externally Team Player Working Conditions: Sitting, standing, walking Experience and Education Required: 4-year degree or equivalent experience 5+ years’ experience with OE Customers/Contract Manufacturing a Plus Read, Write and Speak English High school diploma or GED Experience with Microsoft Office Products Strong interpersonal skills Proven record of winning Core Values: RESPECT - To value differences and be open to opinions, be respectful of other’s time and assume positive intent INTEGRITY - To match our actions to our intent while earning and maintaining each other’s trust HUMILITY - To recognize potential for improvement in ourselves, give credit to others when due, and seek first to understand TEAMWORK - To excel through effective communication and collaboration while being accountable to the team INNOVATION - To seek transformative solutions through creative problem solving, resourcefulness, and openness to new ideas DRIVE - To demonstrate a discipline to process, bias to action, strive for continuous improvement, and deliver results at every level #J-18808-Ljbffr new standard corporation