Part-Time Fan Events & Experiences Team Member

Part-Time Fan Events & Experiences Team Member

The Rockford IceHogs are looking for passionate individuals to join us for the 2026-27 hockey season. These are game day positions that help raise money for the IceHogs Community Fund, which supports numerous organizations in the region through grants and sponsorships. These are fan-facing, customer service-oriented positions operating our FanZone table, Spin-to-Win game, and Chuck-A-Puck sales table, as well as selling 50/50 raffle tickets. In this position you will likely rotate in each of those roles from game to game.

Primary Responsibilities:

• Promote a positive fan experience and work as part of a fast-paced, creative team
• Greet all members and guests with pleasantries as they enter and exit the arena
• Sell 50/50 raffle tickets at the table
• Manage prize pick-up or other item pick-up needs
• Assist fans with mobile purchases for Hamboni rides and Jersey Raffle
• Coordinate requests for video board announcements (birthdays, anniversaries, etc.)
• Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks
• Answer all fan questions accurately and professionally to enhance their experience
• Assist other departments with game-day initiatives as and any other duties as assigned

Qualifications & Requirements:

• Must be at least 18 years of age
• Should be passionate about customer service, display an outgoing and positive attitude, and be comfortable interacting with fans in large, crowded, arena environments.
• Should have excellent teamwork skills, effective communication skills and exhibit a willingness to help your co-workers succeed
• Should exhibit a genuine enthusiasm for community involvement within the sports industry
• Professionally represent the IceHogs brand while on duty

The Rockford IceHogs, founded in 1999 and members of the American Hockey League (AHL), is a premier organization and primary development affiliate of the Chicago Blackhawks. Located in Rockford, IL, the Team calls the newly renovated BMO Center its home and offices in downtown Rockford, 401 E State Street.

As the longest running professional sports team in Rockford, the organization has developed a passionate local fan base and has set multiple attendance records over the years, while establishing a strong community presence.

The Rockford IceHogs' goal is to continue providing exceptional fan experiences, elevating fan attendance, making a substantial impact in the community and continuing their commitment to developing exceptional talent.