Chargeback Analyst

Job Title- Financial Analyst/Chargeback Analyst Location- Indianapolis, IN Duration- 12 Months Contract 1st Shift 8am - 5pm Mon – Fri, Hybrid Schedule 3 Days onsite 2 Days Remote A healthier future is what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. The Role: As a member of FiCoE, you are accountable to deliver short-term financial Clients while creating sustainable value in the long term. Other duties include providing insights, enabling enterprise and functional outcomes through financial and business analysis, and steering and monitoring of holistic company performance. You will also drive finance processes, delivering high quality and compliant financials required to support short and long-term planning, reporting, and decision-making. You will collaborate across the broader client's organization to co-create solutions that ensure broad and equitable access of our diagnostics to patients and provide value to our customers. The Opportunity: As the Chargebacks Analyst, you are responsible for supporting the accurate and timely processing of distributor chargebacks and leading dispute resolutions with your assigned accounts. Through timely processing of our distributor chargebacks submissions, you will ensure compliance to our customers core agreements while providing great customer service. You will provide consultation and insights regarding open chargeback disputes, tactics, best practices, policies and procedures. Duties are varied and complex, often involving massive data set processing, researching historical trends, and analysis to ensure proper and time-critical chargeback credits. You are responsible for achieving quality objectives through daily actions needed to meet our monthly deadlines. The following requirements will be needed for this position: Distributor Lead to support business requirements and dispute management Ability to support initiatives such as ASPIRE This position is based on-site at our Indianapolis campus and uses a hybrid (3 days per week) working model. Relocation benefits are not available for this job posting. Who You Are: Bachelor’s degree in accounting, Finance, or related field. Key Responsibilities: Collaborate with external stakeholders to retrieve data from external websites and systems. Review and analyze chargeback submissions and identify potential issues to determine the validity of claims based on contract stipulations. Provide external stakeholder insights explaining chargeback disputes and variances. Collaborate with the contracts team to resolve and provide recommendations regarding contract and chargeback issues. Support of other team projects as needed. Prepares monthly rejection and resubmission reports. Documents current processes at all times. Preferred Qualifications: Typically has 3-4+ years of related accounting or financial experience. Strong knowledge of Microsoft Excel & Word. Excellent analytical and reporting skills, problem solving ability, and efficiency improvement mindset. SAP Experience is preferred. Contracting experience to understand terms and conditions. Demonstrated ability in prioritizing multiple projects that are smaller in Product. Comprehensive experience analyzing and solving business situations. Ability to accomplish work through others. End-to-end thinker who drives innovative improvements to business processes, systems, and behavior. Ability to work independently and with teams that may include senior management. #J-18808-Ljbffr