Bilingual Program Case Coordinator

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve. Program Case Coordinator - Joyful Living Adult Day Health Care Bilingual in Cantonese or Mandarin required Do you enjoy working in a medical or rehabilitation setting and have a strong ability to keep people, documentation, and processes organized? As a Program Services Case Coordinator, you will play a vital role in supporting Adult Day Health participants by coordinating services, overseeing documentation, assisting with admissions, and ensuring continuity of care across internal and external providers. Why Join Our Team? Consistent Day Shift Schedule Monday-Friday Work Week (no weekends) Competitive wage: $24-26 Medical, dental, and vision benefits 401(k) with company match PTO and paid holidays starting on day one Dayforce Wallet – access earned wages before payday Employee referral bonuses Perks at Work employee discount program Key Responsibilities Develop and oversee individualized participant programs, ensuring services meet clinical, social, and community-integration needs Support participants in understanding program goals, services, and processes Serve as a primary liaison for families, providing information, resources, and ongoing communication Review evaluations, progress notes, and discharge summaries to ensure consistency, accuracy, and coordinated goals Coordinate and support discharge planning, including follow-up as directed Attend clinical team meetings, supervision sessions, and required program meetings Organize and facilitate internal medical appointments, ensuring completion of annual medical requirements Track, document, and distribute medical summaries and appointment documentation as required Assist with training new staff involved in participant medical coordination, as requested Qualifications Bachelor’s Degree in a social services–related field (Required) Minimum of two (2) years of experience providing direct or indirect support services in a medical and/or rehabilitation setting, preferably with individuals with disabilities Strong organizational skills with excellent attention to detail Effective written and verbal communication skills Reliable, responsible, and compassionate approach to work Commitment to the organization’s mission and values Bilingual in Mandarin or Cantonese (Required) As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. #J-18808-Ljbffr Sevita