Front Desk/Administrative Assistant

Posting Details

Posting Summary

Working Title Front Desk/Administrative Assistant Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band 03 Position Number 28300460 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range Salary commensurate with experience. Maximum salary is $51,000. Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

This position will not be telework eligible. It is full time in the office M-F 8am-5pm.

Sensitive Position No Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

This position serves as the first point of contact at the Workforce Development & Conference Center on the Parham Road campus, providing front desk coverage and administrative support to ensure a welcoming and efficient experience for visitors, students, and partners. The role supports daily operations by managing inquiries, assisting with registration navigation, and completing essential administrative and operational tasks. This position is critical to maintaining strong customer service, improving access to CCWA programs, and supporting internal team functions.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

* Demonstrated experience providing professional customer service in a high-volume office, front desk, or student-facing environment

* Strong verbal and written communication skills, including the ability to communicate clearly with students, staff, and visitors

* Experience managing multiple tasks and prioritizing responsibilities in a fast-paced work environment

* Proven attention to detail and accuracy in administrative or clerical duties

* Experience providing general administrative support, including scheduling, filing, and office coordination

* Proficiency in Microsoft Office Suite, including Outlook, Teams, SharePoint, Word, Excel, and PowerPoint

* Experience managing email communications, shared inboxes, or office systems effectively

* Ability to independently assess inquiries, resolve routine issues, and direct individuals to appropriate resources or departments

Additional Considerations Operation of a State Vehicle No Supervises Employees No Required Travel

Travel between campuses as needed.

Posting Detail Information

Posting Number CLS_4480P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/28/2026 Job Close Date 06/11/2026 Open Until Filled Agency Website Contact Name Email View email address on click.appcast.io Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting

Supplemental Questions

Required fields are indicated with an asterisk (*).

* * Do you have a high school diploma or the equivalent?

* yes

* no

Applicant Documents

Required Documents

* Resume

Optional Documents

* Cover Letter/Letter of Application

* Unofficial Transcripts

* Other Document

* Unofficial Transcript 2

* Unofficial Transcript 3

* Alternative Hiring Process Letter

* License