EdTech Customer Support Supervisor
Cengage Group
Cengage Group is seeking a Supervisor for Customer Support in Phoenix, Arizona. This role involves leading a team of Support Representatives to ensure exceptional customer experiences while focusing on performance management and quality assurance. The ideal candidate has over 5 years of customer service experience and demonstrates strong leadership, communication skills, and the ability to analyze data. Join us to help raise the bar on service quality at Cengage Group. #J-18808-Ljbffr Cengage Group
Vacancy posted 1 day ago
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