Operations Manager

Operations Manager - Science Museum Minnesota This role is located at the Science Museum of Minnesota! Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary Bring exceptional hospitality to life in a place built for discovery. As the Manager of Operations, you will lead daily food and beverage operations at the Science Museum of Minnesota, support a welcoming experience for every guest, and guide teams in delivering consistent service. You will oversee staffing, service execution, financial controls, safety standards, inventory, and event readiness while partnering across culinary, hospitality, and venue teams. QUALIFICATIONS Associates’s degree in hospitality, business administration, food service management, or a related field preferred Three or more years of food and beverage, hospitality, restaurant, catering, or venue operations experience One or more years of supervisory or management experience Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint Experience using point-of-sale, scheduling, inventory, and financial-reporting systems Working knowledge of food safety, sanitation, responsible alcohol service, and workplace safety requirements Food protection manager certification or ability to obtain certification within the required timeframe Responsible alcohol service certification or ability to obtain certification, when applicable KEY RESPONSIBILITIES Leads daily food and beverage operations across assigned service areas Supervises, schedules, trains, and develops hourly team members and supervisors Coordinates operational plans for museum attendance, special events, catering, and peak service periods Maintains service, presentation, food safety, sanitation, and responsible alcohol service standards Monitors labor, product costs, inventory, waste, and other controllable expenses Reviews forecasts, sales reports, schedules, event details, and operational results Partners with culinary and purchasing teams to maintain appropriate product and equipment levels Resolves guest concerns and follows through with venue and Levy leadership Conducts pre-shift meetings and communicates menu, service, safety, and event information Ensures compliance with Levy policies, venue requirements, and applicable regulations Supports recruiting, onboarding, performance management, and team-member development Identifies opportunities to improve service, efficiency, revenue, and the overall guest experience At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Levy maintains a drug-free workplace. Nearest Major Market: Minneapolis Job Segment: Event Planning, Chef, Culinary, Food Service, Hospitality #J-18808-Ljbffr