Marketing and Energy Advising Administrative Assistant - Millbrook, NY

Overview We are seeking a Marketing and Energy Advising Administrative Assistant to support customer engagement, marketing, communications, and program operations for the Mid‑Hudson Regional Clean Energy Hub. The role is the first point of contact for residents, businesses, and community partners, providing frontline energy advising support and connecting customers with resources, incentives, and Energy Advisors. Key Responsibilities Assist with research and facilitation of innovative outreach and engagement strategies to expand the Hub’s reach and increase participation in clean‑energy programs. Develop and maintain program procedures, data management systems, and customer tracking systems; support program planning and project tracking. Identify administrative and operational issues and collaborate with supervisors to implement solutions. Implement marketing, outreach, and communications activities to raise awareness of the Hub’s services; create flyers, newsletters, social media content, website updates, graphics, and press releases. Maintain the Hub’s social media platforms, content calendars, newsletters, and public communication channels. Conduct outreach to community organizations, municipalities, media outlets, and partner organizations; track outreach metrics and communication performance. Serve as the first point of contact for inquiries received via phone, email, website, and customer management systems; provide basic information on energy‑efficiency, electrification, and renewable‑energy programs. Connect customers with Energy Advisors and other resources; support Energy Advisors with communications and grant requirements. Coordinate meetings, workshops, outreach events, training sessions, and other program activities; manage scheduling, registration, logistics, material preparation, and follow‑up. Maintain project databases, spreadsheets, reports, customer relationship management systems, and program records. Support grant administration activities, including documentation, reporting, compliance tracking, and data collection. Prepare invoices, vouchers, purchasing documentation, deposits, and financial records in accordance with Association policies. Manage procurement activities; order supplies, track inventory, and maintain purchasing records. Prepare correspondence, reports, forms, certificates, agendas, and other administrative documents. Schedule travel arrangements for team members as needed; provide logistical and administrative support for events and partner activities. Operate office equipment and provide general administrative support to program staff, including reception services and petty cash management. Qualifications Associate’s Degree or equivalent education; GED or high school diploma with one year of transferable experience is acceptable. Experience in customer service, outreach, communications, marketing, event coordination, or program administration. Experience managing multiple projects and priorities simultaneously. Experience with customer databases, CRM systems, or data management platforms. Proficiency with windows‑based software, including the internet and Microsoft Office Suite. Strong planning and organization skills; ability to prioritize tasks with guidance from a supervisor. High integrity and sound professional judgment; ability to follow oral and written instructions. Effective communication skills in verbal, written, and visual channels; proficiency with electronic technology (video, audio, computers). Team‑player with a willingness to work with diverse audiences and maintain cultural sensitivity. Ability to comply with travel requirements and work flexible hours, including evenings and/or weekends. Ability to work remote or on‑site as required by the role (no relocation or visa sponsorship available). Preferred Qualifications Experience managing social media platforms and digital communications campaigns. Experience creating marketing and outreach materials using Canva, Adobe Creative Suite, or similar software. Experience supporting grant administration, reporting, invoicing, or procurement activities. Basic understanding of clean‑energy, sustainability, energy‑efficiency, or environmental programs. Fundamental skills in website maintenance or development. Conversational fluency in Spanish. Benefits Vacation, sick, and personal time; paid holidays. NYS Health Insurance Program (including dental). NYS Retirement. Long‑term disability insurance. Voluntary tax‑deferred annuity; flexible spending accounts. Voluntary term life insurance; personal accidental insurance. Voluntary legal plan insurance; long‑term care insurance. Voluntary auto and homeowner’s insurance; pet insurance. New York’s college savings program. Equal Employment Opportunity This is a full‑time, 40‑hour per week, non‑exempt position. Compensation is $28.85 per hour. Personnel are eligible for benefits, and the Association is committed to equal opportunity hiring. The Cornell Cooperative Extension Dutchess County is a non‑profit organization authorized by the New York State Legislature; employment is governed by the applicable state and local laws. EEO/Equal Opportunity Statement We provide hiring opportunities to all qualified applicants without regard to race, color, religion, gender, sexual orientation, marital status, disability, veteran status, age, or any other protected characteristic, in accordance with federal, state, and local laws. #J-18808-Ljbffr Cornell University