Senior Business Development Consultant
ServiceMaster by Twins 2996
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
POSITION OVERVIEW
The Senior Business Development Consultant serves as both a senior business development consultant and a territory leader. This player–coach position is responsible for driving lead generation through the development of direct referral relationships while simultaneously overseeing and mentoring Account Executives within an assigned territory.
The role combines hands-on business development activities with leadership responsibilities to ensure consistent growth at the top of the sales funnel. The Senior Account Executive focuses on cultivating strategic referral relationships with industry partners such as insurance agents, property managers, commercial realtors, plumbers, contractors, and other service providers.
This role also establishes activity benchmarks, coaching standards, and performance expectations for Account Executives operating within the territory.
ESSENTIAL JOB FUNCTIONS
Individual Lead Generation (Player Role)
The Senior Account Executive is expected to actively generate qualified leads through direct relationship development.
Responsibilities include:
Developing and maintaining high-value referral relationships with:
Insurance agents and insurance agencies
Property managers and facility managers
Commercial real estate brokers and agents
Plumbers and trade partners
Other assigned strategic industry verticals
Conducting daily outbound business development activities including:
In-person visits
Phone outreach
Email communication
Networking events
Industry association engagement
Generating qualified mitigation and restoration leads through consistent relationship development.
Managing and growing a personal portfolio of strategic referral accounts.
Representing the company as a senior-level market ambassador in professional and community settings.
Territory & Team Leadership (Coach Role)
The Senior Account Executive provides leadership and mentorship to Account Executives operating within the assigned territory.
Responsibilities include:
Supervising, mentoring, and supporting Account Executives.
Establishing activity expectations and lead-generation performance standards.
Conducting ride-along, joint visits, and coaching sessions.
Assisting team members with account strategy, vertical targeting, and relationship development.
Monitoring individual and territory performance metrics.
Ensuring team accountability regarding:
Activity levels
CRM usage
Pipeline management
Lead generation results.
Territory Strategy & Market Development
Responsibilities include:
Developing and executing a territory-wide lead generation strategy aligned with company growth objectives.
Identifying high-value referral partners and priority market verticals.
Coordinating market coverage among Account Executives to maximize territory penetration.
Collaborating with marketing, operations, and leadership teams to support growth initiatives.
Identifying competitive threats, market trends, and expansion opportunities.
Referral Partner Education & Brand Leadership
Responsibilities include:
Serving as a senior point of contact for strategic referral partners.
Conducting presentations, training sessions, and educational events for referral sources.
Communicating company service offerings, response capabilities, and differentiators.
Supporting emergency response initiatives and major loss opportunities when required.
Performance Metrics
Performance in this role will be evaluated based on a combination of individual and territory-level outcomes including:
Number of qualified leads generated individually
Territory-wide lead generation growth
New referral relationships established
Referral partner retention and engagement
Team activity levels (visits, calls, events)
CRM accuracy and pipeline reporting
Territory revenue contribution resulting from referral activity
QUALIFICATIONS & EXPERIENCE
Required Qualifications
Minimum 5 years of B2B sales or business development experience
Minimum 3 years of lead generation or referral-based sales experience
Demonstrated success generating leads through relationship-driven sales
Prior experience mentoring, supervising, or coaching sales professionals
Strong territory planning and execution abilities
Excellent communication, leadership, and organizational skills
Ability to travel within assigned territory
Valid driver’s license and acceptable driving record
Preferred Qualifications
Experience in mitigation, restoration, construction, insurance, or property services
Established relationships with insurance agents, property managers, or commercial accounts
Experience using CRM systems for pipeline management and reporting
Experience operating within multi-vertical or territory-based sales models
Leadership Competencies
Successful candidates will demonstrate the following leadership characteristics:
Player–coach mindset
Accountability-driven leadership
Strategic thinking and execution
Professional presence and credibility
Coaching and team development focus
High integrity and sound decision-making
Compensation & Benefits
The Company offers a competitive compensation and benefits package which may include:
Competitive base salary
Individual and territory-based performance incentives
Leadership or override compensation tied to team production
Vehicle allowance or mileage reimbursement
Health, dental, and vision insurance
Paid time off and company-recognized holidays
Ongoing leadership and industry training
Career advancement opportunities into Sales Management or Director-level roles
Work Environment
This position operates in a combination of field-based sales environments and office settings. The role requires frequent travel averaging approximately 65% within the assigned territory to meet with referral partners and attend networking events.
Employees may occasionally be required to visit job sites, restoration projects, or commercial properties, which may involve exposure to construction environments.
Physical Requirements
The physical requirements described here are representative of those necessary to successfully perform the essential functions of this role.
Employees in this position may be required to:
Sit, stand, walk, and drive for extended periods
Use standard office equipment including computers and mobile devices
Occasionally lift or carry materials up to approximately 25 pounds
Travel regularly within assigned territory
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment
· Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
· Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
· Inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions in accordance with applicable law.
Background Check & Driving Requirements
Employment in this position may be contingent upon successful completion of:
A background investigation
Motor vehicle record review
Verification of employment history
Verification of education and credentials
Employees operating a company vehicle or driving for company business must maintain a valid driver’s license and an acceptable driving record in accordance with company policy and insurance requirements.
Equal Employment Opportunity Statement
Alford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law.
At-Will Employment Statement
Employment with Alford Enterprises Inc. is at-will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description or any other company document should be interpreted as creating a contract of employment.
Drug-Free Workplace
Alford Enterprises, Inc. maintains a Drug-Free Workplace in accordance with applicable federal and state laws. Employees and applicants may be subject to pre-employment, post-accident, reasonable suspicion, and/or other drug and alcohol testing as permitted by company policy and applicable law.
Job Description Disclaimer
This job description is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. The company reserves the right to modify duties and responsibilities as business needs evolve. Employees may be required to perform other duties as assigned to support the needs of the organization.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
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