Human Resources Generalist
Priority Dispatch Corp.
- Human Resources GeneralistDecision HR - St Petersburg, FL 33702-2480## DescriptionThe HR Generalist provides essential day-to-day HR support across recruiting coordination, onboarding and offboarding administration, HRIS data management, benefits and leave administration, and routine employee services. This role is the operational engine of DecisionHR's internal HR function -- executing the transactional and administrative work that keeps the employee lifecycle running smoothly and ensures every employee interaction with HR is accurate, timely, and welcoming.The HR Generalist reports to the HR Director and receives day-to-day work direction from the Senior HR Generalist, who also reports to the HR Director. The two roles are intentionally designed to complement one another: the HR Generalist executes the coordination, administration, and transactional layer; the Senior HR Generalist owns strategic HR partnerships, employee relations, investigations, compensation, and leadership support. This position is an excellent opportunity for an organized, people-oriented HR professional who wants to build a broad HR foundation and grow within a PEO environment.**ESSENTIAL FUNCTIONS****Recruiting Coordination & Talent Acquisition Support*** Coordinate the full recruiting workflow for open positions: post job openings in Paycom ATS, manage the applicant pipeline, schedule phone screens and interviews, communicate with candidates, and track requisition status.* Conduct initial phone pre-screens for high-volume or entry-level roles as directed by the Senior HR Generalist; provide candidate summaries and recommend next steps.* Prepare and send interview confirmations, candidate correspondence, and status updates throughout the hiring process.* Maintain accurate and up-to-date records in the ATS; run recruiting reports and pipeline summaries as requested.* Coordinate background checks, reference verifications, and pre-employment paperwork; track completion and flag issues to the Senior HR Generalist. Escalate any offer rescissions, adverse action determinations, or candidate disputes to the Senior HR Generalist immediately.**Onboarding & Offboarding Administration*** Own the logistics of new hire onboarding: prepare offer letters and new hire paperwork, set up employee profiles in Paycom, coordinate Day One schedules, and partner with IT and department managers to ensure equipment and access are ready.* Facilitate new hire orientation, including presenting HR materials, collecting completed documentation, and ensuring a welcoming and organized first-day experience.* Build and maintain onboarding and offboarding checklists in Paycom; monitor completion of required steps and follow up with employees, managers, and vendors as needed.* Coordinate employee separations: initiate offboarding workflows, collect equipment, process terminations in Paycom, and ensure all offboarding documentation is complete and filed. Escalate any termination for cause, involuntary separation, or separation involving a protected class concern to the Senior HR Generalist before taking action.* Serve as the administrative point of contact for I-9 verification and E-Verify processing; maintain accurate records and compliance documentation.**HRIS Administration & Data Integrity*** Maintain employee records in Paycom with a high standard of accuracy and timeliness; process new hires, terminations, job changes, pay changes, and other employee record updates.* Audit employee records and HR data regularly to identify and correct discrepancies; flag data quality issues to the Senior HR Generalist.* Run standard HR reports from Paycom including headcount, turnover, and compliance reports; compile data for Senior HR Generalist review and distribution.* Support Paycom workflow builds, system updates, and configuration changes as directed by the Senior HR Generalist.**Benefits & Leave Administration Support*** Process new hire benefit enrollments, qualifying life event changes, and annual open enrollment elections in Paycom and carrier systems; confirm elections are accurate and reflected correctly.* Serve as the first point of contact for routine employee benefits questions; resolve straightforward inquiries and escalate complex, disputed, or coverage-denial situations to the Senior HR Generalist. All benefits data -- including PHI and PII accessed through carrier portals and billing systems -- must be handled in strict compliance with HIPAA Privacy and Security standards and DecisionHR's data confidentiality policies.* Assist with open enrollment logistics including employee communications, enrollment reminders, and deadline tracking.* Coordinate with benefit brokers and carriers on routine administrative matters including enrollment confirmations, coverage verifications, and billing discrepancies; escalate unresolved carrier issues or coverage disputes to the Senior HR Generalist.* Serve as the administrative liaison for leave of absence cases managed through Symetra or other third-party leave administrators; initiate cases, track status, and communicate timelines to employees and managers. All FMLA, ADA accommodation, and leave-of-absence approvals, denials, and eligibility determinations remain with the third-party administrator and/or the Senior HR Generalist -- the HR Generalist does not make leave approval decisions independently.**Employee Support & HR Communications*** Serve as the first point of contact for day-to-day employee HR questions; provide accurate, timely, and professional responses to inquiries about policies, benefits, payroll, and HR processes.* Escalate the following categories of matters to the Senior HR Generalist immediately and without independent resolution: any complaint or allegation involving harassment, discrimination, or hostile work environment; any leave of absence, accommodation request, or ADA situation; any performance or conduct matter that may lead to termination; and any situation where an employee has retained or threatened legal action. When in doubt, escalate.* Draft and distribute routine HR communications including new hire announcements, policy reminders, open enrollment notices, and general employee updates.* Maintain the HR shared inbox and calendar; schedule HR meetings, training sessions, manager check-ins, and follow-up appointments as directed.**Process Improvement & HR Operations*** Maintain and update HR standard operating procedures, checklists, templates, and process guides as directed by the Senior HR Generalist.* Support HR technology implementations, system testing, and rollout of new Paycom features or workflows.* Assist with HR audits, compliance reporting, record retention, and documentation requests.* Contribute ideas for improving HR administrative workflows, reducing manual steps, and enhancing the employee experience.* Follow company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls and HIPAA Privacy and Security regulations.## Qualifications**REQUIRED EDUCATION AND EXPERIENCE*** High school diploma or GED required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.* 2-4 years of experience in an HR, recruiting coordination, benefits administration, or related role.* Demonstrated experience with HRIS systems; Paycom experience strongly preferred.* Strong organizational skills and attention to detail; ability to manage multiple tasks, track deadlines, and maintain data accuracy across multiple systems simultaneously.* Professional and empathetic communication style; comfortable interacting with employees at all levels in person, by phone, and in writing.* Proficiency in Microsoft Office Suite including Excel, Word, Outlook, and Teams.* Demonstrated ability to handle confidential information -- including PHI, PII, and sensitive employment matters -- with discretion and a high standard of professionalism.**PREFERRED EDUCATION AND EXPERIENCE*** Bachelor's degree in Human Resources, Business, or a related field.* Experience in a PEO, HR outsourcing, or multi-client HR environment.* Familiarity with ATS management, I-9/E-Verify administration, leave of absence coordination, and benefits enrollment processes.* PHR, aPHR, or SHRM-CP certification or active pursuit.* Experience supporting onboarding programs, new hire orientations, and HR compliance workflows.
- J-18808-Ljbffr Priority Dispatch Corp.
Vacancy posted 3 days ago
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