Director of Product - Mortgage

Role Description

Help drive growth across our Mortgage BU, one of Ocrolus's largest and fastest-moving segments. You'll partner directly with the VP of Mortgage Product to accelerate execution across the portfolio, owning strategy and delivery for a significant set of products while ensuring customers experience one cohesive product vision. You'll push how AI automates the mortgage workflow while keeping humans in control of the decisions that matter and innovate to create and deliver value end-to-end in the mortgage manufacturing process.

Beyond building great products, you’ll raise the bar for product thinking, customer discovery, prioritization, and execution across the Mortgage team.

Why this role? Mortgage is being rebuilt around AI in real time, and Ocrolus sits at the center of it. This is the rare seat where genuine mortgage expertise meets frontier AI product work, and where the person in it gets to decide how one of the largest financial workflows in the country actually gets automated. You'll own a portfolio that moves the business, work alongside a team that ships at startup speed, and see your decisions reach millions of loans. If you want your fingerprints on the future of lending, not a slide about it, this is where that work happens.

What You'll Do:

• Partner with the VP of Mortgage Product to coordinate priorities across the portfolio and present a unified product strategy to customers and internal stakeholders.
• Own strategy, roadmap, and delivery for a portfolio of mortgage products.
• Drive AI-first automation, across and adjacent to the mortgage manufacturing process, with human-in-the-loop accuracy as the standard.
• Work closely with engineering, AI/ML, and design teams to rapidly ship, measure, and iterate on new capabilities.
• Translate agency guidelines (Fannie, Freddie, FHA, VA, USDA) and lender workflows into real requirements and intuitive product experiences.
• Partner with Sales, Account Management, Customer Enablement, Implementations, and Marketing to drive successful launches, adoption, and customer value.
• Establish strong product management practices, using customer insight, data, and clear success metrics to drive prioritization and decision-making. Own the metrics that matter, adoption, accuracy, ROI.

Qualifications

• 8+ years in product, much of it building mortgage or mortgage-tech products (POS, LOS, origination, underwriting automation, income/doc verification, or agency integrations).
• Deep mortgage fluency: the loan manufacturing process, agency guidelines, underwriting and operations workflows, and what lenders and underwriters actually struggle with.
• A builder who ships, fast and to a high bar. You prototype with engineers rather than write specs from a distance, and you move with urgency without cutting the corners that matter.
• Hands-on AI/ML experience, ideally in lending, document processing, or underwriting.
• A track record of products lenders use at scale, with measurable impact.
• Grit and ownership: you push through ambiguity, take outcomes as yours, and drive them without being told.
• Intellectual curiosity: you dig into how things work, question assumptions, and keep learning.
• Cross-functional leadership: you align engineering, ML, ops, and GTM, and you've mentored or managed PMs (or are ready to).

Nice to Have

• Certified Mortgage Banker (CMB) or equivalent.
• Encompass / ICE, Fannie Mae DU, Freddie Mac LPA, or ULDD experience.
• Time at a modern mortgage-tech or AI-lending company.
• Experience shipping to mortgage lenders as customers.

Compensation

The full-time salary range for this role is $220,000 + variable + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.

Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full-time salary compensation range for this role when being hired into our offices in New York City.

Benefits

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values:

• Empathy – Understand and serve with compassion
• Curiosity – Explore new ideas and question the status quo
• Humility – Listen, be grounded, and remain open-minded
• Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.