Senior Product Manager, Growth & Enrollment

Role Description

As a Senior Product Manager, you will shape how patients enter and engage with Imagine Pediatrics - from initial health plan eligibility through enrollment and early care experiences.

• Own the systems and workflows that power new market launches, ensuring newly eligible patients are accurately identified, routed, and supported through Outreach and into care.
• Build for the teams responsible for enrolling families (our Outreach organization) and ensure a seamless handoff into clinical workflows within Care Hub.
• This role sits at the intersection of growth, operations, and care delivery, ideal for a product leader who enjoys translating complex, real-world workflows into scalable systems that drive both business and patient impact.

• Own top-of-funnel patient journeys.
• Design and optimize the end-to-end experience from eligibility → outreach → enrollment → first clinical interaction.
• Build systems that support new health plan and market launches, ensuring accurate patient identification and onboarding.
• Partner with Outreach (call center) teams to improve conversion, efficiency, and experience.
• Identify and reduce friction across the funnel to lower cost of acquisition (CAC) and improve early engagement.
• Map and operationalize complex workflows.
• Deeply understand and document workflows across health plan data ingestion, eligibility logic, outreach operations, and care team handoffs.
• Translate fragmented processes into clear, scalable product systems.
• Ensure internal tools (Care Hub and supporting systems) reflect real-world operational needs.
• Drive product discovery and execution.
• Lead the full product lifecycle using a build–measure–learn approach.
• Conduct discovery across operations, clinical teams, and leadership to understand constraints and opportunities.
• Define product strategy and deliver iterative improvements focused on measurable funnel performance.
• Partner cross-functionally.
• Work closely with operations, outreach leadership, clinical teams, engineering, and data.
• Align stakeholders across go-to-market, care delivery, and product.
• Navigate tradeoffs between growth, operational efficiency, and clinical quality.
• Deliver measurable business and patient outcomes.
• Improve enrollment conversion rates, time to first meaningful interaction, and early engagement durability.
• Reduce operational inefficiencies and cost to acquire and onboard patients.
• Ensure new patient cohorts successfully transition into ongoing care.
• Develop domain expertise.
• Become an expert in pediatric value-based care, Medicaid populations, and health plan partnerships.
• Stay informed on best practices in care management, patient engagement, and operational scaling.

Qualifications

• 5+ years of Product Management experience, ideally in healthcare, growth, or operational platforms.
• Experience owning products that drive conversion, onboarding, or top-of-funnel engagement.
• Strong ability to map and simplify complex workflows across multiple teams and systems.
• Proven track record of driving cross-functional execution across product, engineering, and operations.
• Comfort working closely with operational teams (e.g., call centers, outreach, or care coordination).
• Experience defining and improving metrics such as conversion rate, CAC, time to value, or engagement.
• Excellent communication skills across technical and non-technical stakeholders.

Requirements

• Bonus if you have experience with health plan integrations, eligibility systems, or payer-driven workflows.
• Care management platforms or clinical operations.
• Medicaid populations or value-based care models.
• Building tools for non-technical operational users.

Benefits

• Base salary range of $150,000 - $180,000 in addition to annual bonus.
• Competitive company benefits package.
• Eligibility to participate in an employee equity purchase program (as applicable).
• Competitive medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA; Company-funded HSA.
• 401(k) with 4% match, vested 100% from day one.
• Employer-paid short and long-term disability.
• Life insurance at 1x annual salary.
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays.
• Paid new parent leave.
• Additional benefits to be detailed in offer.