Branch Supervisor

About Bold Reuse Bold Reuse is a full-service reusable packaging platform that eliminates single-use trash. We’ve already eliminated over 1.5 million items of plastic packaging from landfills. Our mission is to make reusable packaging easy for both companies to offer and customers to use. We provide essential logistics and sanitation solutions for our clients who rely on us for consistent and high-quality services. We are expanding our service footprint in the greater SF Bay Area market and are looking for a leader to help us establish and grow our operations. This is an exciting opportunity to join a quickly growing mission-driven organization. Position Details Managing and actively participating in the execution of our service contracts, working collaboratively on the production floor and with company leadership to continuously improve our processes and develop processes for new clients. We are looking for a self‑motivated Branch Supervisor with expertise in production and system building who will support the development and expansion of Bold Reuse operations, driving value for our organization. This leader must have excellent communication skills to share our vision and ensure that pertinent information reaches organizational teams in a timely and accurate manner. A focus on team‑building and culture development is vital to retaining and mobilizing our team. Finally, a desire to help build a company that benefits the community, the team, and the world is a must because that is what we seek to do every day! Job Type This is a full‑time position with some occasional weekend/evening availability required. The role entails setting up and managing washing/sanitizing processes, efficiently utilizing labor, being responsible for profitability and supporting all customer needs. At times it may require going to the customer’s location, gathering products, and loading them into a vehicle. Loaded product will be transported to a cleaning facility where the items will be sorted, cleaned/sanitized, packaged, and returned to the customer location. We are located in San Leandro, CA. This is an excellent opportunity for someone who is passionate about sustainability and looking to make a real impact in their community. Compensation Starting at $29/hr, dependent upon experience. Key Responsibilities and Job Elements Support, mentor, and motivate the operations team Scheduling weekly employee shifts based on operational needs Establish clear performance expectations, monitor, and proactively drive improvements of key performance indicators (KPIs) Understand client requirements to efficiently prioritize and allocate team and facility resources Manage employee and facility safety, quality, and productivity, identify and correct unsafe conditions and behavior; recognize positive safety performance as well as individual and team contributions to promote a safer workplace Ability to quickly assess performance or capability gaps and take corrective action to mitigate risk and develop ongoing contingency plans Review, establish and maintain standard operating procedures Employ positive, strong communication skills, both verbal and written as well as people skills when working with various job levels of the organization Effectively communicate progress, plans and issues that may impact production areas with leadership teams Ability to effectively troubleshoot under stressful conditions Share daily operational plans with team members and leadership Work alongside operations team to process reusables through sanitation and logistics procedures as needed Have the ability to drive a vehicle to the customer’s location, collect used items, transport them to the wash hub, clean/sanitize the products, and package them for return to the customer. Ideal Candidate Skills 4+ years of operations or production experience Driver’s license required Track record of meeting or exceeding department performance goals Familiarity with structures and processes that drive successful service operations Thorough understanding of team dynamics and the ability to implement processes necessary to reliably hire, promote, train, and support a diverse team Must work alongside the team to gain familiarity with and expertise of our procedures, as well as to support KPIs and revenue goals Excellent communication skills to convey critical information to all stakeholders (the team, management, and clients) Demonstrated problem solving skills and analytical skills #J-18808-Ljbffr