Clinical Secretary

Hiring for a Clinical Secretary in New Haven!

A growing multi-specialty medical practice is seeking a Clinical Secretary / Intake Coordinator to support patient intake and administrative operations within a busy healthcare environment. In this role, you will work closely with new patients, manage incoming records, support referral processes, and help ensure a smooth front desk and administrative experience. This position is ideal for someone with prior medical office experience who is highly organized, dependable, and comfortable handling patient-facing administrative responsibilities.

Responsibilities

• Coordinate intake processes for new patients, including intake calls and intake meetings.
• Obtain, review, and organize patient medical records and charts in a timely and accurate manner.
• Manage patient records and patient data, ensuring information is complete and up to date.
• Work with referral sources and assist with referral coordination, including processing referral requests.
• Support front desk operations and administrative workflows across a busy medical practice.
• Schedule patient appointments and manage patient communication by phone and other channels.
• Maintain accurate documentation within electronic medical records systems and patient charts.
• Collaborate closely with clinical secretaries and administrative staff across multiple office locations.
• Deliver excellent customer service in a fast-paced healthcare setting, ensuring a positive patient experience.
• Assist with basic project management tasks related to administrative processes and workflow improvements.

Essential Skills

• Minimum 2 years of medical office or healthcare administrative experience.
• Experience in patient intake, scheduling, referrals, or front desk coordination.
• Proficiency with patient intake processes, including intake calls and intake meetings.
• Ability to manage patient records, patient charts, and patient data accurately and confidentially.
• Experience with scheduling patient appointments and coordinating referral requests.
• Strong communication skills for interacting with patients, referral sources, and internal staff.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Reliable attendance and a high level of professionalism.
• Comfort working independently while also collaborating effectively within a team environment.

Additional Skills & Qualifications

• Oncology experience preferred but not required.
• Experience in other healthcare or dental office settings is welcomed.
• Familiarity with electronic medical records systems.
• Experience supporting front desk and administrative workflows in a clinical setting.
• Exposure to project management activities related to administrative operations.

Work Environment

This role is based in an office environment within a busy multi-specialty medical practice. You will work in a fast-paced healthcare setting that requires frequent interaction with patients, clinical secretaries, and administrative staff across multiple office locations. The position involves extensive use of office and administrative technologies, including electronic medical records systems and scheduling tools. The culture emphasizes professionalism, reliability, strong communication, and teamwork to provide a smooth and supportive experience for patients and colleagues.

Job Type & Location: This is a Contract position based out of New Haven, CT.

Pay and Benefits: The pay range for this position is $20.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type: This is a fully onsite position in New Haven,CT.

Application Deadline: This position is anticipated to close on Jun 25, 2026.