Office Manager

Our client, a leading life sciences strategy consulting firm, is seeking an experienced Office Manager to oversee the day-to-day operations of its New York City office and help create a welcoming, efficient, and connected workplace. This role will play a key part in managing office operations, supporting team culture and engagement, overseeing administrative and reception staff, and partnering with internal teams and external vendors to deliver a consistently high-quality office experience. The ideal candidate is a proactive, detail-oriented leader who can balance operational responsibilities with people management and thrive in a fast-paced, collaborative environment. Compensation: $90-$120k, commensurate with experience. Responsibilities: Direct daily office operations to maintain an organized, welcoming, and fully functional workplace. Communicate important office updates, changes, and initiatives to employees and relevant stakeholders. Evaluate workplace processes and recommend enhancements that improve the employee and visitor experience. Oversee office and kitchen supply inventory, including coordination with administrative and reception support. Coordinate office programs and workplace services, including company meetings and ergonomic support. Prepare the office for employees and visitors, including new hire workstations and access arrangements. Maintain seating plans and contribute to future space planning initiatives. Support office relocations, renovations, fit-outs, and refurbishment projects. Arrange meeting logistics, including room reservations, catering, agendas, minutes, and vendor coordination. Collaborate with internal partners across IT, HR, Finance, Compliance, and Facilities on office-related initiatives. Manage relationships with building management, maintenance providers, and other external vendors. Oversee office service agreements, including contract management, service quality, compliance, and cost effectiveness. Administer the office budget and partner with Finance during annual planning activities. Support compliance with health, safety, emergency, and incident reporting procedures. Coordinate with building security and oversee office access and physical security protocols. Partner with global Office Managers to align office standards, processes, and service levels. Plan and execute employee engagement activities, including town halls, social events, client meetings, and recruiting events. Identify opportunities to strengthen workplace connection, safety, culture, and overall employee experience. Manage the administrative and reception team by setting expectations, distributing workloads, and ensuring appropriate operational coverage. Coach and develop team members while providing ongoing feedback and performance support. Conduct performance reviews and address performance-related matters as needed. Serve as an escalation point for complex or sensitive team issues. Requirements: Willingness to work in our client’s New York City office at least 60% of the time, with 100% in-office presence required during the first three months 5–7 years of experience in office management or a comparable operational leadership role. Demonstrated experience coaching and managing employees. Strong written and verbal communication skills. Proven ability to adapt, multitask, and prioritize competing responsibilities effectively. Proficiency with Microsoft Office Suite, including Outlook, Excel, and PowerPoint. Ability to quickly learn and utilize new technology and business tools, such as SharePoint, SAP Concur, and Salesforce. Exceptional attention to detail and organizational skills. Ability to lift up to 50 pounds. Strong interpersonal skills and a willingness to take on a variety of responsibilities. Ability to build positive relationships across teams and with external partners. Our Commitment to Inclusion & Belonging: The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position. #J-18808-Ljbffr