Manager : Ski Patrol

Calling Blue+ Level Skiers – now hiring instructors, advanced training provided. Learn more here. Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service — our leading training and development experience — and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks! Free passes for employees, discounted lift tickets for friends and family, and free ski lessons Additional employee discounts on lodging, food, gear, and mountain shuttles RSP Options (after 12 months or 2,000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Health, dental and vision insurance (for eligible seasonal employees after 500 hours) Critical Illness and Accident plans Free ski passes for dependents (for full‑time roles) Job Summary The Ski Patrol Manager is responsible for leading all Ski Patrol operations across the Seven Springs Resort Complex, including Seven Springs, Hidden Valley (PA), and Laurel Mountain. This role provides strategic operational leadership for guest and employee safety, emergency medical response, incident management, risk mitigation, training, staffing, compliance, and patrol culture. The manager leads patrol teams to ensure safe, professional, and guest‑focused operations while fostering a culture of accountability, continuous improvement, and leadership development. The position works closely with Mountain Operations leaders, resort operations teams, risk management, Environmental Health & Safety, and external emergency response agencies to maintain the highest standards of safety and operational excellence. Success is measured through strong safety performance, employee engagement, regulatory compliance, operational readiness, leadership development, and exceptional guest service. Job Specifications Starting Wage: $56,858.00 – $81,225.00 + Annual bonus Employment Type: Year‑Round Shift Type: Full Time (hours available) Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities Lead Ski Patrol operations across Seven Springs, Hidden Valley (PA), and Laurel Mountain, ensuring safe, efficient, and guest‑focused operations. Recruit, hire, train, develop, and evaluate patrol leadership and front‑line team members while fostering a culture of safety, accountability, professionalism, and teamwork. Oversee staffing plans, daily operations, emergency medical response, lift evacuation readiness, incident management, and overall operational preparedness. Ensure compliance with company policies, National Ski Patrol standards, applicable regulations, medical protocols, and risk‑management practices. Lead patrol training, certification tracking, leadership development, and emergency preparedness programs to maintain a highly skilled and operationally ready workforce. Partner with Mountain Operations Leadership to coordinate safe and effective resort operations, support special events, and drive cross‑resort collaboration. Monitor safety performance, investigate incidents, identify trends, and implement continuous improvement initiatives aligned with the Patrol Center of Excellence to enhance guest and employee safety. Develop and manage departmental operation and capital budgets, equipment inventories, vehicle and rescue assets, and other patrol resources. Build and maintain effective relationships with local emergency responders, healthcare providers, law enforcement agencies, and other external partners. Serve as a member of the Mountain Operations Leadership team, contributing to strategic planning, organizational initiatives, and operational excellence across the resort complex. Work in line with the Patrol Center of Excellence to support and align with enterprise standards and practices. Perform other duties as assigned. Job Requirements 8+ years of Patrol experience. 3–4 years of Patrol supervisory experience. Current OEC, EMT, AEMT, Paramedic, or equivalent emergency medical certification. Advanced to Expert skiing ability. Strong knowledge of ski area operations and mountain safety practices. Strong communication, organizational, and decision‑making skills. Valid driver’s license. Microsoft Office and Teams proficiency. Fluent in spoken, read, and written English. High school diploma or equivalent. Preferred EMT or higher medical certification. National Ski Patrol senior, alpine, or equivalent certification. Experience managing multiple locations or large operational teams. Experience managing budgets and labor resources. Experience with emergency management planning and incident command. Snowmobile or tracked UTV experience. Associate or bachelor’s degree in emergency management, risk management, public safety, business, recreation management, or related fields. Previous VR software experience, Gensuite, Coupa, Workday, etc. Equal Employment Opportunity Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law. Requisition ID: 515227 Reference Date: 07/02/2026 Job Code Function: Ski Patrol #J-18808-Ljbffr Vail Resorts