Administrative Assistant

Job Description

Job Description

Administrative Assistant I

Address: Los Angeles, CA 90089
Work arrangement: 100% onsite
Pay rate: $27.00 per hour
Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m.
Assignment duration: Through November 9, 2026, with the possibility of extension
Dress code: Business casual

Position Overview

We are seeking a professional and customer-focused Administrative Assistant I to support front desk operations within an academic department. This highly visible, student-facing position requires excellent communication skills, strong attention to detail, and the ability to manage a high volume of inquiries while providing courteous and efficient service.

The successful candidate will greet and assist students, faculty, staff, and visitors; answer and direct incoming calls; triage questions; and connect individuals with the appropriate department, resource, or staff member. This role is ideal for someone who is organized, approachable, and comfortable working in a fast-paced environment.

Key Responsibilities

• Manage daily front desk operations and provide professional, welcoming service.
• Greet and assist students, faculty, staff, visitors, and other members of the university community.
• Answer a high volume of incoming phone calls and respond to general inquiries.
• Determine the nature of each request and direct or escalate questions to the appropriate department or staff member.
• Triage student questions and needs while managing competing priorities.
• Provide information regarding departmental and university policies and procedures.
• Perform a variety of administrative, clerical, and secretarial duties.
• Prepare, format, proofread, and edit correspondence, reports, and other department materials.
• Coordinate meetings, appointments, and events as needed.
• Compile information and data for departmental reports.
• Maintain confidentiality and appropriately control access to sensitive student, faculty, and staff information.
• Support other administrative functions and special projects as assigned.

Required Qualifications

• Previous experience working in a busy, high-volume front desk or reception environment.
• Demonstrated experience providing customer service in person and over the phone.
• Strong communication, interpersonal, and active-listening skills.
• Ability to remain professional, patient, and approachable when assisting a high volume of individuals.
• Ability to quickly assess questions, identify appropriate resources, and prioritize tasks.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Professional appearance and presence appropriate for a highly visible, student-facing role.
• Proficiency with standard office equipment and computer applications.
• Ability to work onsite Monday through Friday during the scheduled hours.

Education and Experience

• Associate degree preferred.
• Equivalent combination of education and experience may be considered.
• Experience in secretarial, specialized clerical, administrative, academic, or university office environments is preferred.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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