Collections Analyst
eTeam Inc
Collections Analyst
Location: Louisville, KY
Duration:
Job Description: Job Summary
Location: Louisville, KY
Duration:
Job Description: Job Summary
- The Collection Analyst is responsible for managing a substantial portfolio of Ad Sales for Local TV Stations, including identifying and resolving discrepancies, maintaining a consistent payment pattern, and fostering strong client relationships.
- The role requires the use of various collection methods and techniques to optimize cash flow and minimize bad debt risk.
- Oversee Ad Sales TV Stations Collections portfolio varying.
- Contacting customers for the prompt collections and resolution of the aged receivables using various collection methods,
- Keeping adequate records of all contact made with customers
- Performing timely follow-up on accounts ensuring customers pay within payment terms
- Managing & resolving high volume of customer discrepancies (ensuring proper communication with ad sales, & stakeholders)
- Meeting cash collection targets (KPI's such as Cash targets, Aging, DSO, % of Overdue)
- Providing leadership with periodic cash forecast projections
- Working closely with other departments / functions to understand the specific issues causing payment delays; also directly involved in determining the most appropriate course of action (account credit holds, payment plans)
- Preparing routine reports for the management team
- Organize and participate in the periodic aging reviews with Management
- Supporting customer's ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
- Working closely with various departments, playing an active role during month end close activities
- Ensuring that Accounts Receivable ledgers are properly managed
- Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
- Providing detailed backup explanation of outstanding AR balances to both internal & external auditors
- Prepare Discrepancy reports for Sales Management
- Providing immediate escalation of any concerns such as changes in the customers payment trends
- Prepare customer refund requests
- Advise Credit department in a timely manner of all accounts experiencing financial difficulties
- Run, prepare and analyze various reports, including the discrepancy report, cash package and monthly aging reports
- Prepare cash forecast reports for month end expectations for Manager's review
- Work within a team environment to achieve established common goals and deadlines, including established Cash targets
- Work on month end close jointly with OTC center of excellence hubs and controllership teams. During critical times, this may include applying cash
- Embrace technology changes and forward AI solutions
- 0-3+ years of relevant working experience in a similar role in
- Accounts Receivable
- Credit
- Collections
- Billing
- Bachelors degree in Business, Accounting, Finance or other relevant fields
- General knowledge of accounting principles a plus
- Strong knowledge of Microsoft Office -Excel & Word
- Strong communication skills - oral, written, interpersonal
- Strong Analytical and problem-solving skills
- Ability to multi-task, prioritize and deal with ambiguity
- Flexibility with work schedule
- Demonstrated the ability to be a team player and possess strong work ethic and integrity
- Ability to operate in a fast paced environment and meet critical deadlines
- Demonstrate excellent organizational skills
- Demonstrate strong interpersonal skills
- Collections experience a plus
- Language skill a plus
- Experience in media industry a plus
- Ability to adapt to organizational transformation
- ERP or financial system experience a plus (SAP, Oracle a +)
Vacancy posted 16 hours ago
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