Outbound Sales Rep - Business Development

As an Outbound Sales Rep, you'll be instrumental in supporting new and existing customers through outbound sales and personalized account management. Our customers expect expert consultation regarding equipment usage, job site management, inventory cost-control measures, and a frictionless rental process. In this role you will help manage our customer’s needs regarding new/used equipment sales, OEM parts sales, customer‑owned fleet solutions, and OSHA safety courses. Responsibilities Qualify and quantify the needs of our existing customer base by utilizing CRM program, Salesforce.com, and persuasive selling techniques; process rental quotations, reservations, and contracts in compliance with company policies by calling on the assigned Book of Business. Responsible for driving overall Active Customer Growth, Used Sales, and YoY Rental Revenue Growth for assigned Book of Business; communicate to a customer any terms/conditions applying to a request. Validate and collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign; identify and qualify an equipment request to ensure it will suit the customer's requirements. Recover declining & dormant customers via our sales tools and United Rentals value proposition; coordinate with all inside and outside branch staff to ensure customer satisfaction. Support and learn about branch operations. Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, and territory management. Coordinate with all branch departments to ensure customer satisfaction; communicate field issues to branch personnel. Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures. Other duties assigned as needed. Qualifications College degree preferred or equivalent combination of education and experience. 1 year of sales and/or construction equipment experience; prior inside sales with outbound calling preferred. Proficient in Microsoft Office: Word, Excel, Outlook. Reliable, dependable, and professional. Proficient in RentalMan and utilization of the various tools and resources available to Customer Care Center. Position may require flexibility in the days and hours of the work schedule. Excellent time management and efficiency skills. Excellent organizational and communication skills. This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Benefits Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define our service‑leadership, discipline, integrity, and teamwork are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. #J-18808-Ljbffr American Rental Association (ARA)