Customer Relations Representative
Part-time
Advantage Chevrolet of Bridgeview
Advantage Auto Group, is looking for a part-time Customer Relations Representative to join our Service Department team. What You'll Do
- Make outbound follow-up calls to service customers to gather feedback on services performed on vehicle.
- Address customer concerns promptly and professionally, escalating issues to the Service Manager when needed
- Track and report response data and customer satisfaction trends
- Support the service team in maintaining strong customer relationships post-visit
- Excellent phone and interpersonal communication skills
- Comfortable working with performance metrics and call volume targets
- Automotive service or customer service background preferred, not required
- Reliable, detail-oriented, and able to work independently
Vacancy posted 8 days ago
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